10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,440 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 012024

MAZDA3

  • miles
Vehicle touch screen has aggressive and persistent -??ghost touch-?? during vehicle operation (while in drive), which should not be possible while in drive at all. This causes any setting or feature accessible through the vehicle -??infotainment-?? system to be activated at random leading to distracting, undesired operation. There is no setting within the -??infotainment-?? system that allows you to disable the touch screen, leading to dangerously distracting situations. There is a voluntary extended warranty period provided by Mazda, but I was not notified required by law, nor was the warranty service offered to me when bringing my car to dealership(s) during the warranty period. Mazda is not willing to pay to fix the acknowledged safety defect.

- Arlington, MA, USA

problem #4

Sep 092020

MAZDA3

  • 75,000 miles
I have replaced at least 10 either headlights, fog lights or park lights on this car. Bought the car new and at least every month to two months I am replacing a bulb.

- Durham, NC, USA

problem #3

Jul 062016

MAZDA3

  • 9,000 miles
Headlights on low beam are aimed too low and thus have a very short range. Dealer said they were at factory spec so he would not adjust them.

- Chattanooga, TN, USA

problem #2

Jan 052016

MAZDA3

  • 3,000 miles
Turning to park her vehicle, in a parking lot, the vehicle suddenly accelerated and hit two parked cars in front.

- Tallahassee, FL, USA

problem #1

Apr 152015

MAZDA3

  • 200 miles
Headlights are aimed very low and provide zero light above a low vertical cut off point. Took the car to the dealer and they said they aimed the lights higher, but I do not notice a difference. Looked at changing the aim myself, but there is no obvious adjustment mechanism. This is a serious safety issue because it is frequently impossible to see *anything* more than 8, 20, or 70 feet ahead when the grade of the roadway changes in a positive direction, for instance at the bottom of a hill when the roadway begins to transition from level to a positive grade uphill, or as you are traveling downhill, reach the bottom of a hill and the car is pointed downhill but the road ahead is level. This is also a problem when you are on a hill and the grade of the hill changes. The low beam headlights are fine on perfectly level roads, but are a crash waiting to happen anywhere else.

- Sinking Spring, PA, USA