The contact owns a 2016 Mazda Mazda3. The contact stated while the vehicle was parked, the parking brake became firm and failed to engage as needed, causing the rear passenger-??s side brake pads to not respond as needed after the vehicle was repaired under NHTSA Campaign Number: 17V393000 (PARKING BRAKE). The contact stated that the recall repair failed to fix the vehicle. There was no warning light illuminated. The contact checked the temperature of the brakes and noticed that the brakes were hotter than normal. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the parking brake actuator was rusted on the inside. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 188,900.

- Elk River, MN, USA

The contact owns a 2016 Mazda 3. while the vehicle was stationary and unoccupied, the emergency brake disengaged and the contact's vehicle rolled back and struck another vehicle. The air bags did not deploy. A police report was not filed. There were no injuries. A dealer was not made aware of the failure. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 31,735.

- Huntsville, AL, USA

The contact owns a 2016 Mazda 3. the contact received notification of NHTSA campaign number: 17V393000 (parking brake). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (CJ wilson Mazda of ventura, 6500 auto center dr, ventura, ca 93003) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ventura, CA, USA

The contact owns a 2016 Mazda 3. the contact received notification of NHTSA campaign number: 17V393000 (parking brake); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to ocean Mazda doral (9675 nw 12th St, doral, fl 33172, phone number: (786) 464-1100), but was not repaired due to lack of parts. The dealer informed the contact that they would be notified once parts become available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

The contact owns a 2016 Mazda 3. the contact received notification of NHTSA campaign number: 17V393000 (parking brake). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mazda of wesley chapel (26944 wesley chapel blvd, wesley chapel, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted, but a representative was not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wesley Chapel, FL, USA

The contact owns a 2016 Mazda 3. the contact stated that NHTSA campaign number: 17V393000 (parking brake) exceeded a reasonable amount of time for repair. The contact received the recall notification in August of 2017. The dealer (romano Mazda, 3120 erie blvd E, syracuse, NY, 132140) was contacted at 315-446-9666 and advised the contact to call the manufacturer. The manufacturer was attempted to be reached; however, due to the wait time, the contact disconnected the call. The contact had not experienced a failure. VIN tool confirms parts not available.

- Briarcliff Manor, NY, USA