Technical Service Bulletins (TSBs) for the 2018 MAZDA3 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #02-003-21-3777

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186699

      Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #02-003-20-3677

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170814

      Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #02-004-19-3574

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10153318

      Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #02-010-18-3477

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142519

      Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road. Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    SUSPENSION

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-006-19-3646

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169504

      Some vehicles may exhibit a knocking noise from the rear of the vehicle when driving over a road bump. Upon inspection of the rear suspension, the bump stop (bound stopper) of the rear shock absorber is coming out of the mounting rubber. Read More »

    • TSB #02-003-19-3547

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153317

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-001-19-3550

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153315

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-001-18-3486a

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143972

      Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut ... Read More »

    • TSB #02-013-18-3491

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143974

      Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. Read More »

    • TSB #02-005-18-3444

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134700

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-001-18-3013h

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10129563

      Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut ... Read More »

    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-014-18-3503

      Date Announced:
      SEP 04, 2018
      NHTSA ID:
      #10145245

      Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    SUSPENSION:REAR:SPRINGS:COIL SPRINGS

    • TSB #02-015-18-3499a

      Date Announced:
      NOV 30, 2018
      NHTSA ID:
      #10152375

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    • TSB #02-015-18-3499

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145246

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    BRAKES (PWS)

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #00-002-19-3561

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153307

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-19-3545

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153227

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142515

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »

    • TSB #04-004-18-3468

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136776

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #15-006-17-3388

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10123439

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #05-003-17-3389

      Date Announced:
      OCT 05, 2017
      NHTSA ID:
      #10123437

      Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. Read More »

    • TSB #SA-052-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111028

      Smart City Brake Support (SCBS) frequently asked questions (FAQ) Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-019-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170941

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-005-19-3512

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10165653

      Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    • TSB #04-005-19-3512

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10165653

      Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface. Read More »

    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153319

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    PARKING BRAKE

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    ENGINE (PWS)

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #01-010-19-3582

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155435

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #01-007-19-3541

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153314

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-003-19-3557

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153310

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #09-037-18-3534a

      Date Announced:
      OCT 25, 2018
      NHTSA ID:
      #10148073

      Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status ... Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #01-012-18-3474

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142516

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-026-18

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142533

      If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-017-21a

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189949

      CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 ... Read More »

    • TSB #SA-017-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188024

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-035-20b

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10185185

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #MT-005-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183604

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »

    • TSB #CSP05

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183633

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #01-019-19-3628

      Date Announced:
      NOV 26, 2019
      NHTSA ID:
      #10168785

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #01-017-19-3601

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168098

      Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No. Read More »

    • TSB #MT-003-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10166848

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #01-016-19-3627

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164267

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    • TSB #01-010-19-3582a

      Date Announced:
      MAY 02, 2019
      NHTSA ID:
      #10160551

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-19-3548

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153312

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »

    • TSB #01-004-19-3558

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153311

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10152370

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10153299

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #DRW14

      Date Announced:
      JUN 08, 2018
      NHTSA ID:
      #10143958

      We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be visible, June 9, 2018. VIN lists for the DRW14 will be uploaded to MGSS on June 8, 2018. Read More »

    • TSB #SA-029-18

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143955

      IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Read More »

    • TSB #05-004-18-3466

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136780

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #04-003-18-3455

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136775

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      Date Announced:
      SEP 06, 2018
      NHTSA ID:
      #10145242

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #01-013-18-3478

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142517

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #RF-16-03R1

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10134934

      The SKYACTIV-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV oil filters. The unique oil filter can be identified with two white bands as shown below. Read More »

    POWER TRAIN

    • TSB #SA-032-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194714

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-005-20-3752

      Date Announced:
      NOV 03, 2020
      NHTSA ID:
      #10183592

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-053-20

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177012

      When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-030-20

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171792

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #05-004-19-3466

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160555

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #05-003-18-3460

      Date Announced:
      APR 12, 2018
      NHTSA ID:
      #10136779

      Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. Read More »

    • TSB #05-002-18-3454

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136778

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    POWER TRAIN:MANUAL TRANSMISSION

    • TSB #05-003-18-3460a

      Date Announced:
      JUL 10, 2018
      NHTSA ID:
      #10143976

      Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #01-010-19-3582

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155435

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #05-003-17-3389

      Date Announced:
      OCT 05, 2017
      NHTSA ID:
      #10123437

      Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. Read More »

    POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #03-001-19-3505b

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155436

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. Read More »

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    • TSB #03-002-18-3505

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144327

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:AXLE ASSEMBLY

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #SA-037-18

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144334

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    ELECTRICAL SYSTEM

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #09-017-21-3808

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198571

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189797

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-006-21-3779

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188016

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-005-21-3778

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188015

      The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #SA-063-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179315

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #09-025-20-3721

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177850

      Some customer's may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    • TSB #09-010-19-3577

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154452

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-002-19-3542

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154454

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-006-19

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154457

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #01-006-19-3549

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153313

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »

    • TSB #01-001-19-3551

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153308

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-002-19-3552

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153309

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-047-18

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153296

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #15-002-18-3502a

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153293

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152372

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153300

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #09-037-18-3534a

      Date Announced:
      OCT 25, 2018
      NHTSA ID:
      #10148073

      Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status ... Read More »

    • TSB #SA-045-18

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10148000

      For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-007-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145238

      Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #09-035-18-3509

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145252

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-036-18

      Date Announced:
      JUL 30, 2018
      NHTSA ID:
      #10143982

      MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #15-002-18-3502

      Date Announced:
      JUL 06, 2018
      NHTSA ID:
      #10143978

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #09-010-18-3440a

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143964

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-021-18

      Date Announced:
      APR 30, 2018
      NHTSA ID:
      #10136768

      MAZDA CONNECT SOFTWARE VERSION 59.00.545 AVAILABLE. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.545. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #MT-002-18

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10134924

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-001-18

      Date Announced:
      JAN 02, 2018
      NHTSA ID:
      #10129354

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping. Read More »

    • TSB #15-006-17-3388a

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10129351

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #SA-074-17

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10129352

      If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via ... Read More »

    • TSB #MT-017-17

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10188488

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #15-006-17-3388

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10123439

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #09-017-17-3347c

      Date Announced:
      AUG 23, 2017
      NHTSA ID:
      #10118472

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-064-17

      Date Announced:
      AUG 18, 2017
      NHTSA ID:
      #10118480

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #01-009-18-3452

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134929

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-008-18-3451

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134928

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #09-009-19-3566

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153339

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-064-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111039

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    • TSB #SA-061-17

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10111036

      In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is 2017 Mazda North American Operations, U.S.A. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SA-008-21

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186810

      DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-017-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134945

      Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108. Read More »

    • TSB #09-010-18-3440

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10134694

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #DRW13

      Date Announced:
      MAR 15, 2018
      NHTSA ID:
      #10134938

      Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Read More »

    • TSB #SA-012-18

      Date Announced:
      MAR 02, 2018
      NHTSA ID:
      #10134940

      Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found. Read More »

    • TSB #09-001-18-3387a

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136368

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-003-18-3405a

      Date Announced:
      JAN 16, 2018
      NHTSA ID:
      #10129569

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #09-003-18-3405

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10129567

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "NewDestination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #09-017-17-3347b

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10120373

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    EXTERIOR LIGHTING

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-19-3555

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153332

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #SA-064-17

      Date Announced:
      AUG 18, 2017
      NHTSA ID:
      #10118480

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #SA-057-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111033

      High Beam Control (HBC) system frequently asked questions (FAQ) Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    VISIBILITY

    • TSB #09-031-20-3736

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180668

      Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #09-025-20-3721

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177850

      Some customer's may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. Read More »

    • TSB #SA-038-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173250

      Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message) ï¿· Distorted ï¿· Blurry ï¿· Fuzzy ï¿· Split screen (see attached video) ï¿· Grainy. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    VISIBILITY:WINDSHIELD

    • TSB #09-026-19-3613

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163404

      Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »

    • TSB #SA-058-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111034

      CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-040-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198691

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    AIR BAGS

    • TSB #SA-042-21

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198685

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    • TSB #08-001-19-3544

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153329

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #08-001-18-3457

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136784

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    STRUCTURE

    • TSB #09-004-21-3772

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186705

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-026-19-3613

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163404

      Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »

    • TSB #09-015-19-3578

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155441

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-008-19-3565

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153338

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #02-015-18-3499

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145246

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    • TSB #09-014-18-3443

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134702

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    STRUCTURE:BODY

    • TSB #09-003-21-3771

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186704

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-008-20-3675

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170819

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #09-006-18-3409

      Date Announced:
      FEB 06, 2018
      NHTSA ID:
      #10136369

      Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-015-19-3578

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155441

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-030-18-3484

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144329

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-024-18

      Date Announced:
      MAY 03, 2018
      NHTSA ID:
      #10142531

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-034-18-3430

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144333

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #02-011-18-3476

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142520

      This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system. Read More »

    • TSB #02-009-18-3472

      Date Announced:
      MAY 07, 2018
      NHTSA ID:
      #10142518

      Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery. Read More »

    WHEELS

    • TSB #02-002-21-3769a

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199714

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-002-21-3769

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186698

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #02-004-20-3685

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171843

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #02-007-19-3645

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169505

      Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. Read More »

    • TSB #RF-18-02R3

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168119

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #RF-18-02R2

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159196

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #02-002-19-3546

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153316

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-028-18

      Date Announced:
      MAY 30, 2018
      NHTSA ID:
      #10142535

      Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #02-008-18-3467

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136774

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #RF-18-02R1

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10153226

      As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    WHEELS:LUGS/NUTS/BOLTS

    • TSB #RF-18-02R2

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159196

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #SA-028-18

      Date Announced:
      MAY 30, 2018
      NHTSA ID:
      #10142535

      Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    TRAILER HITCHES

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    SEATS

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-007-20-3674

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170818

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-025-19-3607

      Date Announced:
      JUN 17, 2019
      NHTSA ID:
      #10162018

      Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). Read More »

    • TSB #09-006-19-3563

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153335

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-044-18-3508

      Date Announced:
      DEC 18, 2018
      NHTSA ID:
      #10153291

      Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). Read More »

    • TSB #09-015-18-3445a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148069

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-005-18-3414a

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143977

      Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »

    • TSB #09-015-18-3445

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134698

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #09-005-18-3414

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10129574

      Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #SA-056-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111032

      Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

    • TSB #MT-016-17

      Date Announced:
      OCT 18, 2017
      NHTSA ID:
      #10125469

      The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with ... Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 - Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #SA-003-19

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153305

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #15-002-18-3502

      Date Announced:
      JUL 06, 2018
      NHTSA ID:
      #10143978

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    LANE DEPARTURE

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-053-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111029

      Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Read More »

    LANE DEPARTURE: WARNING

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #SA-054-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111030

      Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ) Read More »

    BACK OVER PREVENTION

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #15-006-17-3388

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10123439

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #09-031-20-3736

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180668

      Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »

    • TSB #SA-038-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173250

      Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message) ï¿· Distorted ï¿· Blurry ï¿· Fuzzy ï¿· Split screen (see attached video) ï¿· Grainy. Read More »

    EQUIPMENT

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #SA-030-21a

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198673

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »

    • TSB #SA-041-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198689

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #09-017-21-3808

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198571

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »

    • TSB #SA-034-21

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194891

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-030-21

      Date Announced:
      MAY 04, 2021
      NHTSA ID:
      #10194762

      Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-029-21

      Date Announced:
      APR 26, 2021
      NHTSA ID:
      #10191538

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. Read More »

    • TSB #SA-019-21a

      Date Announced:
      APR 08, 2021
      NHTSA ID:
      #10190971

      MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #07-001-21-3775

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186701

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-004-20c

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185181

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-035-20b

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10185185

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #CSP05

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183633

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-069-20

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182121

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-038-20a

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174650

      Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message)ï¿· Distortedï¿· Blurryï¿· Fuzzy ï¿· Split screen (see attached video)ï¿· Grainy. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-026-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171787

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-008-20-3675

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170819

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #RF-18-02R3

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168119

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #01-017-19-3601

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168098

      Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No. Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #SA-029-19a

      Date Announced:
      JUL 31, 2019
      NHTSA ID:
      #10163334

      The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-027-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10162027

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-002-19a

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159199

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #SA-013-19

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10159201

      MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #09-007-19-3564a

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10153337

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-001-19a

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153303

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-007-19-3564

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153336

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-005-19-3562

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153334

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #00-001-19-3560

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153306

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-004-19-3543

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153333

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #SA-001-19

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153302

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-001-19-3553

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153330

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-050-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153298

      Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Read More »

    • TSB #SA-005-18

      Date Announced:
      DEC 07, 2018
      NHTSA ID:
      #10153294

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #09-010-18-3440b

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153289

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153301

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #SA-034-18

      Date Announced:
      JUL 16, 2018
      NHTSA ID:
      #10143980

      MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-031-18

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143957

      When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Read More »

    • TSB #09-020-18-3458a

      Date Announced:
      JUN 20, 2018
      NHTSA ID:
      #10143965

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #01-011-18-3456

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136772

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #00-001-18-3446

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134699

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-18

      Date Announced:
      FEB 20, 2018
      NHTSA ID:
      #10134920

      Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #MT-017-17

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10188488

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SA-008-21

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186810

      DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Read More »

    • TSB #SA-026-20a

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177005

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-046-18

      Date Announced:
      OCT 24, 2018
      NHTSA ID:
      #10148001

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #09-020-18-3458

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136787

      Some vehicles may exhibit BLUETOOTH hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »

    • TSB #MT-001-18

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134932

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". Read More »

    • TSB #SA-065-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10118479

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, ... Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-005-18

      Date Announced:
      FEB 08, 2018
      NHTSA ID:
      #10134917

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #DRW13

      Date Announced:
      AUG 13, 2018
      NHTSA ID:
      #10144322

      Dealer Rework (DRW) 13 - Mazda Connect Navigation Concern. As you may know, DRW13 was launched in March of 2018. This notice is to advise all dealers that DRW13 will be ending August 16th 2018 and all claims must be submitted by this date. Read More »

    • TSB #SA-012-18

      Date Announced:
      APR 23, 2018
      NHTSA ID:
      #10136765

      Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found. Read More »

    • TSB #09-003-18-3405b

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134690

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #09-001-18-3387

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10129565

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #09-021-21-3818a

      Date Announced:
      AUG 06, 2021
      NHTSA ID:
      #10200528

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-036-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173228

      The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »

    • TSB #SA-034-20

      Date Announced:
      FEB 28, 2020
      NHTSA ID:
      #10171836

      DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134921

      The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Read More »

    • TSB #SA-001-18

      Date Announced:
      JAN 04, 2018
      NHTSA ID:
      #10129353

      The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #01-008-17-3376

      Date Announced:
      JUL 24, 2017
      NHTSA ID:
      #10120378

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-017-21-3808

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198571

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #09-031-20-3736

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180668

      Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #SA-038-20a

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174650

      Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message)ï¿· Distortedï¿· Blurryï¿· Fuzzy ï¿· Split screen (see attached video)ï¿· Grainy. Read More »

    • TSB #SA-038-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173250

      Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message) ï¿· Distorted ï¿· Blurry ï¿· Fuzzy ï¿· Split screen (see attached video) ï¿· Grainy. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 - Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #01-017-19-3601

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168098

      Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #09-002-19-3554

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153331

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »

    • TSB #09-019-18-3450

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134703

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-064-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111039

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-005-18-3485

      Date Announced:
      JUN 15, 2018
      NHTSA ID:
      #10143963

      Some customers may complain about an unpleasant odor (such as one may notice with a home freezer) coming from the A/C in hot weather (95F / 35C or above). Read More »

    • TSB #07-002-18-3432

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136782

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-007-17-3384

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120384

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. Read More »

    UNKNOWN OR OTHER

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »