7.7
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,858 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Door gap between the driver's side door and the driver side rear door is too small. When temperatures exceed 75 degrees F and the car is parked in direct sunlight, the door expands and it will rub onto the rear door B pillar weatherstripping. Door becomes hard to open from the inside when this happens. The B pillar rear door trim is pressed up so hard against the driver door that the weather seal near the top will start to prematurely wear out. On certain occasions, the driver door expand so much that the rear door B pillar trim will almost come off. Dealer refuses to acknowledge that this is a problem. Attached are other Mazda 3 owners with how worse the problem can get.
- Elk Grove, CA, USA
I have taken my car to multiple Mazda dealers over the last several months with complaints of something very wrong with it structurally, specifically in the suspension, driveline, etc. Every time I plead with them that I am scared to death to drive this car because I truly feel that I might die in it due to its defects, but every time I am forced back into it because they say they cannot duplicate my concern and that the car has nothing wrong. I've caught freeman Mazda of irving falsifying their internal work orders and giving me ones showing that they can't find anything wrong. My battery died about a month ago, they gave me a test strip that stated my battery needed a charge, but I got a glimpse of their copy which stated the battery had a bad cell and needed to be replaced. I have video evidence of the defects that exist with my vehicle. On the smoothest roads in dfw at low speeds my car is rocking back and forth, bouncing up and down, and it truly feels like my axles are not rotating in sync that results in severe vibrations, shuddering, and the feeling that my axles will break or that a wheel will come off at the very least. I've had so many panic attacks, suffered an amount of mental anguish I can't begin to quantify, lost wages, almost lost my job, questioned my own sanity from being told almost two dozen times that they can't find anything wrong. I need help, I really am begging. They are refusing to acknowledge the defects my car has and writing my safety off like my life does not matter. I don't want to have to get seriously injured, hurt someone else, or die in this car because I feel an accident is impending. I've been so scared for my life in this car that I've spent over $2K on rental cars because I didn't want to die and Mazda has just left me hanging with no regard for my safety.
- Grapevine, TX, USA
Every time it rains spare tire well fills with water
- West Orange, NJ, USA
- Bronx, NY, USA