While checking the customer's tire pressure as part of an oil change service, the valve stem broke. The valve stem was part of the TPMS sensor resulting in the tire going flat and the car to become inoperable. A new TPMS sensor was procured and we (the service center) had to pay the $205.77 to repair the fault.

- Livermore, CA, USA

Since I purchased the vehicle in April 2010, I have had to return it to the dealership 2 times (June 15-June 19, 2010 and August 2 - August 20, 2010) for the same safety issue: A defective fuel pump. These 2 occurrences have now accumulated to 24 days in total that vehicle has been out of service in the 5 month period of ownership.date of 2nd occurrence! Friday. July 30, 2010 date of 1st occurrence; Monday. June 14, 2010 length of repair: Tuesday, June 15 - Saturday, June 19, 2010: 5 days on Monday, June 14, 2010 around 7pm, the vehicle suddenly shut down while driving on highway route 287, during my evening commute from my work location to my home. Length of repair; Monday. August 2, 2010 - August 20, 2010 - 19 days on Friday, July 30, 2010, while traveling on highway route 80, the vehicle again suddenly shut down while driving on the highway. During this incident, not only was I about 80 miles away from home, but I was traveling with 5 children in the vehicle! at this point, I became very concerned for the safety of my children in the car! the possibility that an accident could occur if my car lost power and another vehicle impacted the rear of the vehicle; or if I wasn't able to properly steer the vehicle was extremely high on such a busy highway! again, on Tuesday, September 14, 2010, the car shut off on NJ rt 78 (65 mph zone). It then continued to turn on & off during stop & go traffic. It even shut off in the credit union drive up banking window!!! since these defects substantially impair the use, value or safety of my vehicle, or the defect is one that is likely to cause death or serious bodily injury if the vehicle is driven.

- Belleville, NJ, USA