10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 44,980 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have gone to multiple mechanics with no help. My vehicle surges or revs any time the ac is on to the point that the vehicle lunges forward even when my foot is on the brake. This occurs in neutral, drive and park. It specifically occurs when I am slowing down, stopping, or coasting at a low speed. It also jerks when in drive but not applying the gas, then revs with no warning. No check engine or other lights are coming on. I have been on several Mazda forums and this seems to be a recurring issue wth this vehicle. It has caused me to hit a wall (I was slowing down, coming into a parking space) and my neighbors vehicle as I was waiting to turn right out of our condos.
- Phoenix, AZ, USA
The parking brake failed. Manual transmission. The vehicle was left stationary, parked in a parking lot on only a very slight incline. The parking brake lever was pulled up and engaged, the vehicle not moving as all occupants exited the vehicle and walked away. Upon returning to the parking lot about 15 minutes later the vehicle was found to have rolled back and across the entire parking lot, stopped by its hitting a curb.
- Herriman, UT, USA
The contact owned a 2013 Mazda 5. while driving 40 mph, the brake pedal was depressed and traveled to the floorboard. The failure caused the contact to crash into the rear of another vehicle. The contact stated that both air bags deployed. A police report was filed. The passenger sustained injuries to the chest from the seat belt, which required medical attention. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The approximate failure mileage was 55,000.
- Millsboro, DE, USA
The emergency brakes of Mazda 5 do not work. My car slid off while parked and crashed against a mailbox. Both car and mailbox were damaged. Mazda claims it is not responsible as it states in its manual that you need to always leave the car on gear when you park even on a flat landscape. However (1) shouldn't the emergency brake still work and (2) doesn't leaving the car on gear when you park damage quicker the gear box and brakes? other Mazda 5 car owners also complain that they really have to pull hard twice or three times on the emergency brakes so that is stops clicking. This is a safety issue and Mazda 5 cars should be recalled.
- Ellicott City, MD, USA
- Hopkins, MN, USA