4.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,857 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2004 Mazda6 this is what I sent to Mazda and their reply: "33968 miles. Second time the front rotors had to be turned down because of warping. First time no charge (22,780 miles), this time a charge of $119.99. The dealership says they are not covered by the warranty, yet the warranty information book page 9 states "any component...48 months or 50,000 miles". the Mazda6 owner's web pages have many discussions on the undersized weak warping front rotors. - first are the rotors covered in the warranty? - second and most important are the engineers at Mazda looking into replacing this weak component. Love the car but this is my wife's transportation to work and back 90 miles round trip. I purchased this for her so I would not worry about her car. Now I'm looking at what, $119.99 every 11,000 miles until the big day when they have to be replaced (which the dealership said would be the next time). Then replace with what, oem and start all over. Your concern in this would be greatly appreciated." Their reply: "I regret to read of your recent expenditure for repairing your vehicle's brakes. As you know specific information regarding warranty coverage can be found in the warranty information booklet that Mazda provides with all new vehicles. Mazda's new vehicle limited warranty is for 48-months or 50,000 miles, whichever comes first. This is a bumper-to-bumper warranty but does not cover maintenance for wear items such as oil changes, brake pads, tires, clutch, etc. Please keep in mind that your warranty only covers defects in workmanship or materials, not items related to maintenance, normal wear and tear, or outside influences. Please refer to page 12 of your warranty information booklet." I wonder if they ever read their own warranty book, how can turning and replacing rotors be a "normal maintenance service" ?
- Lynn Haven, FL, USA
- Broadview Hts, OH, USA