Completely rusted rear crossmember subframe

- Maplewood , NJ, USA

The contact's daughter owns a 2011 Mazda Mazda6. The contact stated that while her daughter was driving at an undisclosed speed, the steering wheel inadvertently moved to the left at a 30-?"35-degree angle. Additionally, the rear end of the vehicle swayed while coming to a stop. The vehicle was taken to an independent mechanic, who determined that the crossmember was severely corroded and the front driver's side crossmember had cracked. The vehicle was then towed to the dealer, where it was diagnosed that the front sub frame, sub frame link, sway bar, sub frame nuts, and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

- Fargo, ND, USA

Rear subframe rusted and cracked in half when my daughter was on a major highway!

- Holland, NY, USA

My 2011 Mazda 6 rear suspension broke while my wife was driving our car on the highway. It could have killed my wife and son. The frame is rusted so bad that the lower control arm broke away from the frame, the rear wheel is barely hanging on it by one bolt on the front control arm. It is very much a safety issue and Mazda needs to take charge of the problem before someone dies in their vehicle. Our car has 106215 miles on it and we still owe alot of money on this thing.

- Fairborn, OH, USA

The rear cross member/subframe is completely rusted in two and the rear lower forward control arm is detached from cross member/subframe on both sides. There is currently an active recall for the front cross member due to accelerated corrosion from road salt but I-??m not aware of any inclusion of the rear frame or suspension components tied in with this recall. It definitely needs added to it as this is VERY dangerous, possibly even more so than the front. Rest of the actual car body is fine, except for a little bit of surface rust. Please add this to the current corrosion recall! Car is registered in WV and is available for inspection anytime and I will be attaching pictures and I also have a video but it won-??t let me post it on here.

- Belle, WV, USA

Turning onto a road, heard a loud thud from the front passenger corner. Car steering became highly erratic. Parked the car, noticed the front passenger wheel was crooked. Took it to the nearest shop and they said the crossmember was rusted completely through and snapped, causing the control arm to lose control. Found out there is a recall for the car model and year for this exact issue, but my car wasn't covered by it, so I did not receive notification of it, but it clearly affects this VIN as well.

- Lenexa, KS, USA

Noticed the left rear tire suddenly had a lot of negative camber and there were now clunking sounds while driving. Inspection showed that the rear crossmember is severely rusted with holes, cracks, and delamination. The left toe link mount is completely separated, the coil spring stoppers are detached and loose inside the springs, and the right coil spring has the top coil broken off. The front body connection of the rear crossmember is barely connected. The level of corrosion on the rest of the car is drastically less than the rear crossmember. Currently deciding whether and how to repair. (Pennsylvania)

- Bath, PA, USA

I purchased a used vehicle in NH from a private seller "as is", repaired tires and brakes, passed MA state inspection and dropped the car off to address the recall, which I had researched via a VIN number search. The dealership informed me that the body had corroded beyond repair, and they cannot perform the required repair for the recall. While the dealership has been helpful, this looks like a major underlying manufacturing flaw for a vehicle at 115K built in 2011.

- Arlington, MA, USA

Rear K frame is completely rusted out. You investigated the front frame rust issues on these cars which resulted in a Mazda recall. However, the rear frame with the same structure weaknesses was left out. As a result Mazda is refusing to fix or replace thousands of vehicles. Mazda forums are full of drivers with this same exact issue. If these frames start to fail while being driven I see the potential for injuries or loss of life.

- Barto, PA, USA

When Mazda recalled the front frame they should-??ve fixed the rear frame too I believe that this should have been recalled because there is the same problem all over the internet with this model. When my 16 year old daughter was going down the road @ 60mph and the rear subframe broke - bent the exhaust and then the tire rubbed the wheel well smoked like crazy and thought is was on fire & it then had blow out on the highway. Had to have it towed as putting the spare on would have done no good.

- Plover, WI, USA

During Virginia State Vehicle Safety Inspection in January 2023, the inspector noted a problem with severe rust in the rear Cross-Member (part 28-800A). The rear Cross-Member is severely rusted and crumbling at fastening and stress points. The driver side (left side) of the cross-member that secures the top of the (left) coil spring is so deteriorated that the left stopper (28-111B) became unattached from the top of the mount and is freely floating inside the coil spring, causing visible damage to the coil spring when the stopper (made of steel with rubber on bottom) and the coil spring come in contact. The same problem is occuring on the passenger side (right) of the rear crossmember as the upper mount is severely rusted and crumbling. If the Cross-Member mounts collapse or the Coil Springs break while the vehicle is moving, the driver would have extreme difficulty maintaining safe control of the vehicle.

- Burke, VA, USA

I heard that the mazda 6 was recalled for a front end suspension issue with rust.My mazda 6 had a problem with rust on the rear crossmember.It rusted out and came apart. I noticed the car was leaning to one side, had it checked out and the crossmember was rusted and broke. I am in the process of buying another car.Mechanic told me not to drive it very far.If the car was recalled because of rust on front suspension of car it probably has same issue on back suspension.

- Fostoria, OH, USA

The front sub frame was recalled due to SEVERE rot and corrosion. It was replaced at the dealers cost. The issue is the rear subframe has the exact same, if not worse rot and corrosion. I called the dealer and no recall is issued. Thousands of people are having the same issue

- Monroe, OH, USA

October 11, 2022 I hit a steep curb while pulling into a gas station before heading to work, which caused alignment issues. I originally thought it was just about that time for an alignment so I drove my car to tire discounters. [XXX] the manager there called me and told me pretty much the sub frame on my car was rusted so bad that he doesn-??t even know how I made it to their facility, and pretty much it would cost more to fix than the car is worth, so I should think about trading it in or I would have to look elsewhere for someone to fix the sub frame. After google search about this particular part, my store manager found a recall for the Mazda subframes claiming the listed states fail to put a coating on the subframe to protect the car from rusting. The car originated from Michigan which was one of the states listed on the recall list, so I called Nelson Mazda in Murfreesboro, TN and they had informed me that this particular part was already fixed in 2019 but judging by the picture [XXX] from tire discounters sent me. No one actually fixed anything, so someone falsely lied on documentation so [XXX] from Mazda agreed to take a look at it and he agreed that this sub frame was not -??properly-?? done and had to wait a couple days to get approved in order to redo the recalled part. Well due to sub frame rusting caused additional problems like replace the front uppers control arm, the struts, the front control arm, and the tie rod end needs to be replaced as well. I specifically asked [XXX] if the sub frame was done correctly the first time would these additional problems exist and without any extra explanation he said -??No.-??, but he informed me Mazda is only taking care of the subframe at no cost, and an alignment. The alignment would prove useless without catering to the other maintenance that needs attention as well, and I do feel since the recall wasn-??t not done properly I should not be responsible for additional costs as well. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Murfreesboro, TN, USA

I was driving my Mazda today and while I was pulling into a parking lot I hit a pothole and my rear frame broke and now the car is sitting on one side almost touching the back right tire, when Mazda recalled the front frame they should-??ve fixed the rear frame too I believe that this should have been recalled because there is the same problem all over the internet with this model.

- Liverpool , NY, USA

The rear subframe is badly rotting out and broken in i right rear side. There is a large hole in the subframe next to the spring. The garage said it is not safe to drive. Same issue with the front frame and it was replaced under recall.

- Liverpool , NY, USA

Vehicle was brought in for recall 2818I in January 2020. Still noticed a rough ride afterwards and believed issue to be with the rear suspension. Local independent auto repair shop inspected suspension and said all was well. Brought in for regular check up at Mazda dealer in September 2021. Mechanic took video to show the amount of rust on the rear subframe. Condition is beyond repair without replacement and is hazardous to drive. This should have been addressed with the front subframe recall. Definitely needs to be addressed by Mazda now.

- Winchester, KY, USA

Rear cross subframe is very rotten and my mechanic told me not safe to drive car. Mazda had recall on front but not on rear. Is made of same material I look at line and a lot of people have same problem I hope you can help us with this problem Thank you and I hope you can investigate this major issue

- Southbury , CT, USA

Rear CONTROL ARM broke off the REAR SUBFAME due heavy RUST. I had to replace the entire rear subframe plus both control arms. This incident occurred WHILE I WAS DRIVING! Now I find out that the front end is shot as well and that Mazda is only recalling the front subframe and not the rear and I want to know why. Somebody could have been killed. The repair cost me $700 plus rental fees for a vehicle. I had my vehicle in the shop for 16days. It cost me $1,135. I have the invoices.

- Watertown, NY, USA

Rear cross member is totally rusted out'just like the front cross member was that had a recall. Was driving and the right rear wheel totally collapsed under the car while driving at 60 mph. Could have caused an accident. Rear cross member broke in pieces

- Oxford, PA, USA