5.5
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 45,200 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (2 reports)
- replace whole display and control module (2 reports)
This problem may be covered under warranty. Ask your Mazda dealer.
The back up camera works but when I program the screen for music sometimes it freezes then go blank. I thought I was doing something wrong but then I came on this site and seen similar problems
- Sharita M., St. Louis , MO, US
This problem was very intermittent about 5 times over 35000. Screen would lock up or go dark when switching displays. Could not use radio or any other function. Shutting car off cleared it except when it went dark then you had to pull fuse to power. They first updated software but it happened to me on way home from repair. Took it back again and they gave me a loaner and they replaced the whole unit. Have not had a problem since.
- skooter, Burnett, US
Car stereo system, dashboard and driving display would reset while driving almost like you were first starting the car. Car also would turn off and on hazard lights at random times. At first I thought the car was just having a rare almost like a fluke like a one time thing or i was crazy but the car would do it more and more frequently.
Took the car to the dealership multiple times. They always told me they could not replicate the issue. They just flashed the system and told me everything was fixed, this happened 3 or 4 times.
Eventually the head module had to be replaced. The problem still continues with the stereo system resetting itself.
- Jen A., Grand Prairie, TX, US
click to see larger images
The CD player seized when playing. The infotainment immediately removed CD as an option to play. Since it was no longer on my screen I tried to use voice commands. It then showed No Device Found. It also won't release my CD. I had the dealership try as well and they said it was fried and the whole unit needed replacing. I can't recall the quote they gave but I believer it was between $300-$500. Also as of last week the station logos and songs playing while using the radio have disappeared as the picture shows.
- Jeffrey S., Phoenix, US