10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 11,480 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving along a highway (left side of road) I crashed into large boulders of concrete scattered along the road that was caused by a previous accident. Traveling at 60 mph my vehicle launched off the ground slamming back down on all four tires. My vehicle then spun out of control crashing to the side guard rail impacting the side of the vehicle 2X's (right side of road) resulting in disabling damage to my vehicle. To my surprise the airbags did not deploy (particularly my side airbags). Later I learned that Mazda (manufacture) reported a recall for my vehicle relating to a potential malfunction of side airbags. Upon my discovery I learned that Mazda had learned of the defect around August 2019, but had not issued a recall notice on their website until January 1st 2020. My accident took place Dec 4th 2019, and I should also add that as of yet Mazda still has not made any direct attempts (email, mail, phone) to notify me of the potential hazard. Had it not been for my own inquiries I still may have not known that there was a safety issue within my vehicle especially when I needed it the most. I don't want to come off as being dramatic but that accident I was involved in could of cost my wife and I our lives. For that reason I am seeking to retrieve the event data records (edr) of my vehicle so that I may determine if the airbags failed to deploy as noted as a potential hazard or if the impact and damages where simply not substantial enough to cause the airbags to deploy. I asked my insurance company if they could assist me in gathering that data which they first claimed to be possible, but shortly after I was informed that they did not have the sophistication to do so, hence forwarding me to this website. Please advise on how I may retrieve that information, any help would be greatly appreciated. Thank you.
- Bronx, NY, USA
At 60 mph on the interstate, the sunroof shattered loudly, with broken glass pushed upward. The sunroof was open in the vent position. No evidence of outside force, such as a rock, causing the damage. Only 600 miles on the new car. After dealer intially denied a warranty claim, it was fixed under warranty.
- St. George, UT, USA
I have a 2016 Mazda 6 GT with stock 19" dunlop tires. I bought the car with around 80 miles & at the time of the incident was around 6800 miles. I was traveling to work going around 72 mph & the left rear tire blewout causing an accident on the interstate. Tires should not blowout that quickly with proper care of the vehicle. The tire tread wore too fast.
- Byron, GA, USA
Mazda has cramped vent duct, speaker, ac duct and front display on to of the dashboard at the driver side. Reflection from all these make the driving very difficult. I have talk to the Mazda customer service and my dealer. They are not interested in listening to my complaint. There message is they can not do anything about it. I have bought the car and its done. Its a safety hazard and accident is bound to happen. We have to take action before something happens
- Memphis, TN, USA
- Powhatan, VA, USA