10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,090 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jun 302022

MAZDA6

  • miles
Pulled up to gas pump, put parking brake on (manual transmission), got out of car and heard a beeping noise from inside. The car then began to drift backwards into traffic. Have DashCam video that can share.

- Pittsburgh, PA, USA

problem #9

Apr 102022

MAZDA6

  • miles
I was driving between 40-50 MPH at a consistent speed and I began to have to put the brake pedal to the floor in order to slow down the car. Even when doing this the car does not slow down at the rate expected and stopping distance has increased by more than 50 percent. Have been told there is Cracked/leaking bore diameter to the master brake cylinder housing is causing pressure and fluid loss, into other internal parts of the braking system. Not visible externally. Mechanic states that they have encountered this problem with several of this year make and model with this exact issue. The shop was able to top off the brake fluid which slightly improved performance but the issue still remains. Car is at 104K miles.

- Portland, ME, USA

problem #8

Oct 202020

MAZDA6

  • 43,000 miles
Emergency parking break light randomly comes on it when driving. If I attempt to engage parking brake in order for me to disengage it requires that I put my seatbelt on and have doors lock then put car in drive to take break off. But light still remains on.

- Spartanburg, SC, USA

problem #7

Jul 302020

MAZDA6

  • 40,000 miles
I was braking to a stop after decellerating, driving originally about 45 mph. Traffic was stopped in front of me. I was in motion on a highway, going straight ahead. My car slowed but resisted stopping. I pressed on the brake pedal harder until I came to a complete stop. My right foot was entirely on the brake, as I only use my right foot to operate the pedals. The engine was revving like it was accellerating. The car was in drive. No warning lights came on the dash. The engine continued to rev higher in intensity. I put the car into park, and the engine revved much higher. I pushed the start/stop button to turn off the car. The warning lights came on the dash. I was able to roll down the power window even though the car was turned off. I tried to restart the car after about a minute. The starter engaged, but the car did not start. I tried twice again and it did the same thing. I tried a fourth time and it reacted as if the battery was almost dead, some sound but no movement. I couldn't put the car in neutral to have the attending police officer push it out of the lane of traffic, and we noticed the emergency brake was engaged. I did not engage the emergency brake myself! my husband arrived, and he and the officer were able to put the car in neutral, however, they were unable to disengage the emergency brake. The car had to be loaded onto a roll-off wrecker to be taken to the dealership.

- Meridian, ID, USA

problem #6

Jul 252020

MAZDA6

  • 40,000 miles
The contact owns a 2016 Mazda Mazda6. The contact stated that the electronic parking brake failed. The contact stated that he was not able to disengage the parking brake. The parking brake light was illuminated. The vehicle was not taken to a dealer nor an independent mechanic for a diagnostic test. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The failure mileage was approximately 40,000.

- San Diego, CA, USA

problem #5

Nov 132019

MAZDA6

  • 54,900 miles
The contact owned a 2016 Mazda M6. The contact stated that while driving about 20 mph in the snow, the brake pedal was depressed and the vehicle lost all powers as the steering failed. The vehicle slide and rear-end the vehicle in front. There were no warning lights illuminated. The passenger side door air bag was the only air bag that deployed. The contact stated that the vehicle failed to restart after the incident. The contact also stated that the parking brake was engaged and failed to disengage. A police report was filed. The contact sustained a lower back and neck injuries that required medical attention. The vehicle was towed to a tow yard where the vehicle was deemed a total loss however, the contact has retained the vehicle. The contact called Continental (4800 old seward highway, anchorage, ak 99503) and was told that there was no recall. The manufacturer was called but no one answered the phone. The failure mileage was approximately 54,900.

- Anchorage, AK, USA

problem #4

Jan 122020

MAZDA6

  • 117,000 miles
I was driving down the freeway in the rain and the windshield wipers quit functioning. I pulled over and checked the fuses finding both fuses affecting the wipers were in working order. While pulled over, I also noticed my headlights were no longer on. I checked the fuses related to the headlights and these were also in working order. As I was not in a good location to leave my car for any period of time, I drove my car a few more miles down the road. During this time, the warning for the "smart breaking system failure" also came on. I was able to get my vehicle into the dealership and they have diagnosed the problem as a failure of the front body control module. I noticed there is an active recall on the 2016 Mazda 3 for the very same issue. I asked the dealer about this and they said my vehicle is not affected by this recall. Based on the symptoms my car has, and being the same year as cars affected, I would strongly disagree.

- Lebanon, OR, USA

problem #3

Jun 042016

MAZDA6

  • 34,000 miles
2016 Mazda 6 would just randomly enraged E-brake without you engaging it and would not release, parking brake and brake lights are on. Mazda said control module was malfunctioning. Mazda(bakersfield)refuses to fix it as error codes wouldn't show up when diagnosing it. Car was first diagnosed in Florida where it originally happened and that was the finding control module malfunctioning.

- Visalia, CA, USA

problem #2

Dec 212017

MAZDA6

  • miles
Twice now the electronic emergency break seems to have disengaged randomly minutes after I walked away from the vehicle

- Pittsburgh, PA, USA

problem #1

Mar 052017

MAZDA6

  • 22,000 miles
Smart city breaks malfunction. A breaking system that is only supposed to work when going under 20mph, applied when I was going 65-70 down a freeway. Check engine light came on, car started applying breaks, then slammed on breaks. Drivers foot still on gas peddle, happened within seconds.

- Hubbard, OR, USA