Incident occurred on the evening of sat. October 14th, 2000 wherein my girlfriend (who is 9 months pregnant) and myself were traveling northbound on I-93 in boston, MA. I heard a loud crash-type sound and my vehicle began to swerve uncontrollably to the right. My vehicle then produced a loud thud and the right front passenger side of the vehicle dropped dramatically. I proceeded to the nearest safe location which was just off the highway at the South bay shopping plaza (in front of the kmart store). In the parking lot I noticed that my rim was completely damaged and my tire was not on the vehicle. I changed my tire with a spare and proceeded to drive when I noticed that my axle and alignment was also severely damaged. I returned to the highway and located my blown out tired and saw that the tire was shredded severely too (the location on the highway was clean and paved). On Tuesday morning I then proceeded to the Firestone dealership in boston where I was refused service by the manager...stating that the tire was not on their recall list. I then contacted Consumer Affairs of Firestone and was given the run-A-round for approximately 3 1/2 hours. As of today Tuesday, October 17th, 2000, I am still without a vehicle which is a priority as my girlfriend is ready to deliver our child any day now. I am also in risk of my family's and my life and livilhood by not having a safe vehicle to drive. I would appreciate immediate attendance to my vehicle as soon as possible. (dot number: Hym3 tiresize: P215/70R15)

- Bridgeport, CT, USA