10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer's vehicle wasi nvolved in a collision, and the dealer repaired the door, but damaged the side body molding. Service manager refused to repair what was damaged, and asked consumer not to return. Also, vehicle was in for a tire rotation. Consumer wanted to know how they gained access to the interior of the vehicle without having the keys. Consumer was very angry because it was a former employee who did this. The service manager denied the incident, and asked consumer again not to return to this dealership.
- Bolling Afb, DC, USA
Mazda MPV 2003 purchased in Feb 03. Since then, have had several problems with passenger power sliding door not operating properly. It has been to the dealership 4 times for repair. Each time, dealer claims it's "fixed." Symptoms include: Door will not shut properly, will not open at all or does not close flush with van. Initiated steps to claim va lemon law on Nov 21, 2003.
- Woodbridge, VA, USA
- W Bloomfield, MI, USA