10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,611 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Less than two months after purchasing my 2000 Mazda Protege new from the dealer I took the vehicle to the service dept. While accelerating, the car would jerk and buck as if I hit a brick wall. The car continued to do this. Each time I complained to the service dept. At the dealership I was told nothing was wrong. I also contacted Mazda Corp. To inquire if there were any other complaints or recalls. I was advised that Mazda had not received any similar complaints. Just shy of three years of ownership I again took the car to the dealer service dept with the same problem concerning the car's acceleration. This was my third request to have the dealer look into the matter. Again, I was told nothing was wrong with the car. The car's acceleration continued to act up. On May 26, 2006, with 66097 miles on the vehicle my accelerator stuck and I struck another vehicle and a cement base light pole. Each time I took my foot off the brake to shift from reverse or drive, my car would take off on its own. I have sent the NHTSA a detailed written complaint via postal mail. That complaint is dated June 5, 2006. There was a high pitched noise coming from the front of the vehicle upon acceleration. The vehicle needed a front end alignment. The consumer a experienced a flat tire, however upon opening the trunk she discovered the tool kit was not there. According to the owners manual the tool kit should have been there. Updated 07/10/06.
- Wichita, KS, USA
Over the past year, my 2000 Mazda Protege ES makes a thumping noise when going over bumps. It sounds like something is hitting the floor. I've had the car back to the dealer for repairs six times over the past year. After having the service department replaces various suspension parts, the noise goes away...only to return a month or two later. The last time it was at the dealer was on Monday (2/3/03). The noise was gone then. However, after driving to and from work today (2/4/03), I noticed that it came back tonight. I'm a little reluctant to drive the car, since I'm not sure exactly how it is going to behave. If it's going to do this after a few miles, what is it going to do on longer trips?
- Pittsburgh, PA, USA
Car always pulls toward the right. More pronounced with passengers in the car. Have tried allignments and tire rotation. Nothing helps. Drove several other 2000 Proteges, and they also pulled. I feel this is a defect, possibly related to the suspension of the car being too stiff for the size and weight of the vehicle.
- Brandon, FL, USA
- Lacey, WA, USA