10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Mazda Protege was involved in a head on collision at 30 mph yet the air bags did not deploy. The consumer sustained two slipped disk in her back. After the vehicle's body damage was repaired the vehicle was taken to the dealer to have the air bags tested but the dealer refused to test the air bag. The indicated that as long as the air bag light wasn't on that everything was fine. The radio switches stations on it's own. The seat belt light did not illuminate when the car was started. The transmission failed 9/7/2004, 40561 miles. The vehicle alignment wont hold. The brakes have been replaced three times due to noise.
- West Haven, CT, USA
Problems with tire equipment on the 2002 Mazda Protege 5. there was difficulty with placing suitcases or boxes into the trunk of this type of vehicle, the cd player skipped, the transmission displayed a loud clunk noise, there was a spare tire problem, there was a nail in the tire which could not be repaired because it was located too close to the edge of the tire, 50% of tread remained, and there was evidence that the wheel needed to have five holes for bolts (spare wheel), and the brakes had 50% remaining. The consumer requested that a memorandum be sent to all Mazda dealers explaining the problem, ensure that one or two replacement tires should be stocked due to the extreme difficulties in locating the correct information of the tire and wheel.
- Conroe, TX, USA
While driving at normal speed, consumer states' applied brakes at a stop sign when the brake pedal went to the floor, resulting in a rear end collision. The insurance company stated brake line was split due to a defect in line. Dealer has been contacted.
- Wamego, KS, USA
- Kansas City , MO, USA