3.8
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,345 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Mercedes Benz Cl class. The vehicle has Goodyear dunlop D401, size 90/90-19 52H tires, which were purchased four days prior to the failure. While driving 45 mph, the contact heard a thump and noticed that the vehicle drove differently. She pulled over and noticed that the passenger side rear tire was hanging from the rim. The vehicle was towed to her residence. The tire company stated that they would replace the tires. The powertrain and dot number were unknown. The current and failure mileages were 69,875.
- Long Beach, CA, USA
I have Mercedes C230 2002, with oem Michelin mxv4 plus 205/55 R16. One tire was blown and replaced 3 years ago. Now all tires develop huge cracks on the edge of tread and sidewall as well as inside of tread. Tires are in between 5/32nd and 7/32nd tread with 40K miles, and would be good to go for another 2 years easily. But, according to Mercedes and Michelin dealers (les schwab) tires unsafe to drive! I called Michelin 866-866-6605 November 03-07, after 30 min conversation with les schwab manager involved, Michelin admit manufacturing defect, and offered 45% off new tires purchase. Here is what Michelin offer actually means: 1) 45% discount apply only to Michelin and same mxv4 plus is $205/ea and it means $820 X0.55 = $451 to pay. 2) I must pay dismount + mount + balance + disposal fees, which is $20 per tire X4 = $80, so total out of my pocket becomes $531 +tax!
- Norcross, GA, USA
In October of 2001, I purchased a new (2002) Mercedes Benz C-240. It came equipped with german made Continental contouring tires. It is with these tires that I am experiencing a problem. I have 19,000 miles on the car and already have had two slow leaks in two different tires (passenger side front/rear). The first tire leaked (at about 17,000 miles) but able to be patched. When I brought the second tire into an sts tire dealer, I noticed that they sold Continental tires. Since I had the two problems, I asked the manager if they sold many Continental tires and explained my experiences (in both cases the tires had nails, or similar metal, embedded in their tread). Again, in the first instance, the tire was repaired. In the second instance, the damage was too close to the shoulder of the tire and could not be properly patched. I had to purchase a new tire. Here is my concern. The sts manager, asked me if my tires were factory tires. I indicated that they were the ones that came with the (new) car. He indicated that factory tires are typically made to the specification of the auto manufacturer, not the tire manufacturer. He explained that because the auto maker orders tires in such quantity, they can set their price. In most cases, for the tire manufacturer to be able to meet that price, they need to adjust the composite formula of the tire -- essentially manufacturing inferior tires. This was his explanation of why I might be experiencing problems with my factory tires. He further indicated that tires sold to tire retailers are manufactured to the tire makers' standards and will provide a much longer useful life (he indicated 60,000 + thousand miles for the Continental contouring tire I just purchased to replace my original equipment tire). The kicker is that Continental does not warranty their tires against road hazards! if his explanation about factory tires is true, this is very disturbing and I believe that consumers have a right to know.
- Piscataway, NJ, USA
Vehicle has experienced one flat tire and one blowout, no tire information given, consumer states that the vehicle shakes when driving over 60 mph.
- Espanola, NM, USA
- San Diego, CA, USA