10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 39,082 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall I was rear ended and headrest airbags deployed.
- Montclair, CA, USA
On June 9, 2011 I drove to sacramento, California to visit my cousin when I got there I went to lock my doors but the lock kept jumping up and down. It finally locked after 12 attempts. I took it to the dealer and they quoted me a price of $3500 to replace the regulator. The second incident occurred on July 18, 2011 with my brakes.the break warning light came on. I took it to the dealer and $795 they claimed I needed for both brakes and rotors which I could not understand since 6 months prior the rotors had been replaced. I again had to have the rotors and breaks replaced in July 2012 as well as the back breaks but this time I took it to another place other than the dealer and here it is 2014 and they are still holding and the cost was $495 for both front and back as well 4 new Michelin tires the dealer wanted to charge me $495 for the back alone. The third incident occurred in las vegas I was in heavy traffic and the car shut off. It started back right away but I had a ten hour drive to make it home and this worried me. The fourth incident was with the sunroof I went to the car wash and the wax that was used caused the sunroof to stick after it dried and later the motor went out because of multiple attempts to open the roof, the dealer quoted me a price of $5000 to repair it. Last but not least the SRS light came on, I took it to the dealer and I was told that the drivers seatbelt and back seatbelt on drivers side were defective and if I had an accident the air bags might not deploy and the seatbelts might not hold, this will cost me $700 to have fixed. I don't have a money tree growing in my yard. Also my rear taillight kept going out and what we found was that the entire casing had caught on fire and burned. The entire unit had to be replaced. I have paid more in repairs on this cars than I paid in groceries over the pass five years.
- Stockton, CA, USA
1. vehicle takes to Mercedes Benz dealership on 8/31/07 for seat belt malfunction. Seat belt self-arresting. Mercedes Benz inspects and determines "seat belt functioning properly". 2. vehicle in a rear collision on 9/25/07 and seat belts do not arrest. Driver (self) hits the steering wheel at right brow and lower back injury appears within 2 weeks of accident. 3. safety complaint registered with Mercedes (after much pressure). Mercedes inspects in front of me by yanking the belt and says the seat belt is functioning properly. The seat belt does arrest when yanked, but did not arrest when rear ended. 4. question: Does Mercedes have an obligation to further inspect the safety of the seat belt besides "yanking" it in front of me" should the seat belt be replaced? Mercedes refuses to go any further and my statue of limitations - 2 years is almost running out. How can I make sure I am driving a safe vehicle"
- San Mateo, CA, USA
The contact owns a 2006 Mercedes Benz C230. While merging onto an intersection at 10 mph, another vehicle crashed directly into the front end of the vehicle. The vehicle sustained severe damage. None of the air bags deployed and the seat belts failed to retract properly. Three occupants were moderately injured. The contact has a copy of the police report and pictures of the failed incident. He is in the process of calling the manufacturer in reference to NHTSA campaign id numbers 05V560000 (air bags). The failure and current mileages were 51,000.
- Medford, OR, USA
- Kailua,, HI, USA