Dear Sir/Madam, I am writing to file a formal complaint against the Fletcher Jones Mercedes-Benz franchise located in Ontario, California and Mercedes-Benz USA, specifically addressing the issue of the dealership closing the recalls and not honoring the warranty recall on my 2012 Mercedes C250, even though I have received multiple automotive part recall notices for my vehicle. Please see the attached files below for the full story. Thank you for your time.

- Rancho Cucamonga, CA, USA

Dear Sir/Madam, I am writing to file a formal complaint against the Fletcher Jones Mercedes-Benz franchise located in Ontario, California and Mercedes-Benz USA, specifically addressing the issue of the dealership closing the recalls and not honoring the warranty recall on my 2012 Mercedes C250, even though I have received multiple automotive part recall notices for my vehicle. Please see the attached files for more details.

- Rancho Cucamonga, CA, USA

Popping sounds and smoke from center dash and right rear speaker. Center speaker magnet extremely hot to the touch.

- Surprise, AZ, USA

Check engine light is on and upon quick acceleration the car misfires and begins to shake. Also having water come through top frame when it rains

- Miami, FL, USA

My drivers side door handle on the inside does not work. I never had any problems prior to this. I drove to my appointment, got out of my car normally. Upon returning to my car I noticed my door handle looked loose, then could no longer open my door from the inside. I have to roll down my window in order to open my door on the outside, which is extremely irritating. The cost to repair is over $1,000 which I do not believe is my responsibility to pay far. I am scared to have my kids in my, in case an accident does occur and I cannot exit the vehicle. After searching this problem I have learned that it is extremely common in these models. This is obviously on Mercedes to recall for your valued customers safety.

- Modesto, CA, USA

The car rattles and shake when starts which cause the emissions system to work harder and send out fumes.

- Henderson, NC, USA

I have grandchildren frequently in my car and have been anious for more than a year without a remedy or repair to correct the problem from stress and worry of injury/death to myself or family or friends. Will you provide me with a safe vehiicle to drive/Transport until repair is done.

- Corona, CA, USA

Takata recall, no repair on 2012 C250 Mercedes and no estimate on when they will have parts to repair. Isn't it dangerous to drive this car with a passenger in front seat" what is my recourse? also engine lights comes on and sensors have been changed and mechanic does not know what actual problem is/ could this just be a bad fuse"

- Oakland, CA, USA

While driving on I-5 North coming from la jolla, my vehicle stopped accelerating, and suddenly stops in the middle of a busy freeway. I turned off the engine, then restarted after five second. After restarting my vehicle it started running again. This has happened three times already, and have brought my vehicle to the service center (on each occasion). Service report indicate transmission error. At times, the "slippery road" sign on my dashboard would blink even though the weather is hot or has not rain for ages.

- San Diego, CA, USA