10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 6,876 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received a recall notice for NHTSA campaign number: 17V017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fletcher jones motorcars (3300 jamboree rd, newport beach, ca 92660, (949) 718-3000) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was not available.
- Huntington Beach, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250C. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The contact called Mercedes-Benz of pembroke pines at 954-644-5035 (located at 14199 pines blvd, pembroke pines, fl 33027) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact informed the same dealer and the manufacturer that the air bag indicator remained illuminated. The contact was informed to consider a trade-in. The vehicle was not repaired. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
- Hallandale, FL, USA
Takata recall - when purchasing this vehicle, I was informed by the carmax dealship that there were open recalls on the vehicle. They briefly explained that one of the recalls was a defective part, involving the airbag, could cause serious injury or death. This was a huge concern to me, as I was purchasing a Mercedes-Benz because it was an extremely safe car. I expressed my concern immediately to the dealership, who told me not to worry and that I could take the car directly the an authorized Mercedes-Benz dealership to have parts replaced and that the issue would be resolved. After signing the papers to purchase the vehicle, I contacted several authorized dealerships with attempts to have the recall remedied. Unfortunately, I had no luck in doing so, as each of the dealerships informed me that there was no remedy at this time. I continued to call each month to attempt to have the parts replaced without any luck. Knowing that there was defective parts in my car and that it could case serious death or injury to someone really upset me. I use my car for work and at times, I am responsible for transporting clients. Due to this open recall, my car has been deemed unsuitable by the company I work for and now I have lost a great deal of money, specifically due to this recall. I am extremely frustrated that I have been given the wrong information and in addition to that, I am forced to drive an unsafe car, knowing that there is defective parts. My job has refused to allow me to work until the recall has been resolved and an authorized dealer has reported to NHTSA that it has been fixed.
- Los Angeles, CA, USA
Takata recall - not fixed
- La Quinta, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact stated that the recall notice for NHTSA campaign number: 17V017000 (air bags) was received. After contacting the dealer (park place motors, 4201 beltway pl, arlington, tx), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Desoto, TX, USA
Takata recall. We have been waiting for replacement airbags and we are told "no replacement is available yet". how many years do we wait?
- Long Beach, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250W. The contact stated that NHTSA campaign number: 17V017000 (air bags) exceeded a reasonable amount of time for repair. Mercedes- Benz of plano (6455 dallas pkwy, plano, tx 75024) was contacted and stated that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chandler, AZ, USA
The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of wako (1625 N valley mills dr, waco, tx 76710, (254) 244-0166) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Killeen, TX, USA
Takata recall - received letter from Mercedes Benz back in March 2017 and again in December 2017 about an airbag recall on my car saying they will have remedy by Dec 2018, they still have not fixed this problem.
- New Smyrna Beach, FL, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received a notification for an unknown recall regarding the air bags. The manufacturer stated that the part would not be available until 2020. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tulsa, OK, USA
Got a defective air bag recall from Mercedes Benz for my car. When I called the dealership ( rmb of atlanta, sandy springs, ga ) to get it fixed in my area they said that they do not have the part to fix it. I will have to wait till Jan, 2020 for the air bag to be fixed. This is unacceptable from a safety & customer viewpoint. Why has Mercedes issued this replacement notice when their dealers cannot fix it.
- Dunwoody, GA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of sarasota (4754 clark rd, sarasota, fl 34233, (941) 275-1293) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sarasota,, FL, USA
"takata recall" - my vehicle has the recall since January 18, 2017 with no resolution to date. Fortunately no crashes have taken place in my car but I don't want to see what happens with the airbag inflator if it does.
- Houston, TX, USA
Takata recall it has been two years and the passenger-side airbag is still not available for my car. I have contacted my dealer several times about when this part would be available. Was told it would be available by December, 2018. Still not available and I am afraid to drive it often for fear that it will rupture. At 74 years of age I thought I was buying a safe dependable car.
- Houston, TX, USA
Takata recall we were notified of this recall over two years ago. There has been no movement on a repair. This is absurd, we have actually been notified that our two Mercedes vehicles that are affected by this recall, have been dropped in priority for a repair.
- Elk Grove, CA, USA
"takata recall" Jan 2017 recall still no fix 2 years later. Held hostage due to can't sell car like this paying on loan $368 mo tried to put insurance on stored car plan because it is unsafe as is. We need the front passenger seat due to size of family etc. This is ridiculous!!! two years Mercedes says no parts. What can we do"??"
- Kailua, HI, USA
"takata recall" I am a 72 year old disabled vet with many health issues. We are extremely afraid to use this vehicle has experienced the damage that defective air bags can cause. We can not sell this vehicle because of the damage it could cause to a potential buyer. Our local dealership has warned that a replacement part is years away from arriving in el paso. So our vehicle only has accrued only 11,108 miles due to our fears and we can't sell it.
- El Paso, TX, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags). Mercedes-Benz of Edison (910 us-1, Edison, NJ 08817, 732-549-6600) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Edison, NJ, USA
We have been waiting for 2(TW0) years since receiving a letter that our passenger seat airbag needed replacement and now we are hearing that it will be another year before the fix will be available. This is moving too slow and it is a safety issue. No one has ridding in that seat for 2W0 years. My wife is tired of riding in the back seat!!
- Houston, TX, USA
- La Quinta, CA, USA