10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 6,876 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
It has been over 11 months since notified of the recall and the fix is still not available
- Houston, TX, USA
Takata recall. Mercedes-Benz is in clear violation of 49 U.S.C. chapter 301 in that they have failed to correct what is desribed as a passenger-side airbag inflator that could rupture deploying metal fragments that could kill or seriously injury this car's occupants.
- Scottsdale, AZ, USA
I call Mercedes Benz in regards to the recall and they say that they do not have the tools available yet. I am concern about it because I am in the military and I am trying to ship my car to puerto rico but I need a letter saying why the recall can not be done yet.
- San Lorenzo, PR, USA
The contact owns a 2012 Mercedes Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of northlake (10725 northlake auto plaza blvd, charlotte, nc 28269, (704) 321-4833) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Charlotte, NC, USA
The contact owns a 2012 Mercedes-Benz C250. The contact stated that the air bag warning indicator remained illuminated while driving various speeds. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called garage isla verde (baldorioty de castro km 10.3, Carolina, pr 00979, phone: (787) 620-1313) and was informed that the part was not available for the repair. The manufacturer was not contacted. The approximate failure mileage was 55,000. VIN tool confirms parts not available.
- Toa Baja, PR, USA
Takata recall. I will not continue to risk my life due to insufficient airbags that nobody is taking care of. This should be at its highest priority and it is very disappointing. I will be speaking to my lawyer.
- Los Alamitos, CA, USA
Takata recall on my airbags
- San Juan Capistrano, CA, USA
Takata recall, not action taken in a eficcient time brakes 2017 elec stability control 2013 and 2017
- San Juan, PR, USA
Takata recall I was involved in a head on collision in 2015 driving my 2012 Mercedes C250. The impact was severe and totaled my car, but the airbags did not deploy. My crashing speed was well over 45mph. I purchased a Mercedes Benz from the dealer for its safety and I am disappointed that Mercedes Benz failed to recognize the defect before selling me a car that wasn't safe. I am lucky to walk away with minor injuries, I have been terrified of driving a motor vehicle ever since.
- Concord, CA, USA
Takata recall
- Atlanta, GA, USA
Takata recall - replacement airbags are still not available for my vehicle and are not replaced. Need replacement asap as car is not used and is not safe.
- Jamestown, NC, USA
The contact owns a 2012 Mercedes Benz C250. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available. Updated 8/15/18
- Redding, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Audi fort lauderdale dealer located at 1200 N federal hwy, fort lauderdale, fl 33304 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Oakland Park, FL, USA
Takata recall. I am still not able to get this issue resolved, and time is running out. I bought this car in October 2016, when I did an internet search to see if my car was on the recall list. It was, but there was a message that there is currently not a repair available. I am still getting that message today, November 17, 2017.
- Long Beach, CA, USA
Takata recall - my car was recalled a year ago for passenger side airbag issue that can result in 'death or injury'. a year later Mercedes says a fix is still not ready to fix the recall. I'm scared that I can't trust the safety of my car in an accident. How can Mercedes get away with taking so long" how can no remedy be ready yet when my Toyota was fixed years ago" please put pressure on Mercedes. This is rediculous.
- Garden Grove, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of san diego, 4750 kearny mesa rd, san diego, ca 92111, (858) 223-4000) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- San Diego, CA, USA
Takata recall, needs to be replaced immediately. Feeling very unsafe driving family around in that car!
- Granada Hills, CA, USA
Takata recall
- Indio, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact stated that NHTSA campaign number: 17V017000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in January of 2017. The dealer (house of imports, 6862 auto center dr, buena park, ca, 90621) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
- La Habara, CA, USA
- San Antonio, Texas, TX, USA