10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 6,876 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata inflators
- Oakland, CA, USA
Takata recall I called the Mercedes dealership in burlington to address the recall. They don't have the parts to address the recall. It's been a year and a half, and the defect has not been addressed. Given the defect is related to safety, it should be addressed sooner. Not feeling safe to drive with passengers. Thanks! -- jag
- Billerica, MA, USA
Takata recall my dealer in san rafael, ca. Still has no replacement parts.
- Corte Madera, CA, USA
Takata recall: This vehicle also has a safety recall on this vehicle and the dealership stated they had no replacement parts to repair the inflators, so it is dangerous for the car to be driven.
- Dothan, AL, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of orange park, 7018 blanding blvd, jacksonville, fl 32244, (904) 777-5900) was notified of the recall notice, but offered no part availability information. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Jacksonville, FL, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (cardenas metroplex, 111 N loop 499, harlingen, tx 78550) and was informed that the parts were not available and did not know when they would arrive. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Benito, TX, USA
"takata recall" the vehicle was purchased in August of 2014 and I received my first notice regarding airbag replacement in late 2016. I have contacted my local dealer several times with no satisfaction from them. They tell me the same story each time I call or show up in person, you will be notified when we have a airbag for your vehicle. This is the passenger side airbag and it offers no protection to my passengers in the event of a crash. Can you help?
- Dublin, CA, USA
I received a noticed of my airbags were recalled I called and visited my dealer Mercedes of san diego, the continue to blow me off, they will not address the issue.... what do I do now?
- San Diego, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V071000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of coral gables (located at 300 almeria ave, coral gables, fl 33134, (305) 445-8593) was contacted and confirmed that the remedy was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms remedy not yet available.
- Coral Gables, FL, USA
After discussing our issue of a delayed response to repair our defective vehicle in a timely manner with representatives from Mercedes-Benz usa, we sent the attached email to NHTSA and received the attached response to file a complaint. We have received an email only from the NHTSA to file this complaint. Both Mercedes-Benz usa and the NHTSA are liable in not preforming the necessary repairs in a timely manner. Based on the information in the recall that this safety feature in our vehicle will "possibly cause serious injury or death." This vehicle should be recalled immediately and repaired withing a week of sending out the recall notice. This tactic to stall has put our family in danger with the defective safety air-bag installed.
- Tustin, CA, USA
Takata air bag...ive been trying to make these ppl fix my airbag after I got a letter from takata and explained how dangerous it is.I drove this car everyday for work now iam scared.I would like to get the air bag fix thx...
- Elmont, NY, USA
Takata recall. The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of pembroke pines, 14199 pines blvd, pembroke pines, fl 33027, (954) 644-5035) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. The VIN was not available.
- Miramar, FL, USA
I have grandchildren frequently in my car and have been anious for more than a year without a remedy or repair to correct the problem from stress and worry of injury/death to myself or family or friends. Will you provide me with a safe vehiicle to drive/Transport until repair is done.
- Corona, CA, USA
Takata recall I received a letter months ago about the recall and that Mercedes would notify me when the new parts would be available. I received a letter in December 2017 that the parts would be available by December 31,2018. This requires a whole year of driving and when in the letter it says the risks can cause serious injury or death. This should not take a whole year to take care of. I feel very unsafe with this matter.
- Miramar, FL, USA
I just spoke to faith from Mercedes-Benz usa to confront is my car safe to drive with my 15 yr old child on passenger sit, they told me the re call was a precaution only, I told them I'm aware for safety of my child and me while driving my car and to fix it in on Dec 2018 and I don't feel my child safe at all after I receive the notice of the air bag recall on passenger the Mercedes told me they let me allow to stop drive my car if they receive a notice from NHTSA allow to stop driving my car please help me up to find a way if it's my car is safe to drive with my son on passenger sit.. thank you!
- Long Beach, CA, USA
The contact owns a 2012 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hendricks Mercedes-Benz in charlotte, North Carolina was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Charlotte, NC, USA
Takata inflators - I received a letter from Mercedes Benz stating what's wrong with the airbags, all the dangers (including death) and that I'm in group priority 7. I'm being informed that the part will not be available until 12/18 (this being 01/18). In the meantime I need to drive a car that could potentially kill me or a passenger. How is this ok? I expect a part now, not in 11 months.
- Calabasas, CA, USA
Recall has been one year and manufacturer still has no remedy. If the airbag is deployed this defect "could result in metal fragments striking the vehicle passengers causing serious injury or death".
- Dayton, OH, USA
Takata recall Jan.2017 Mercedes was aware of problem with the airbags. Now parts are not available until Dec.31.2018. This is a safety item which could possible cause injury or death and should be corrected without further notice. One should not be expected to drive an unsafe car for over two years.
- Riverdale, GA, USA
- Houston, TX, USA