Our garage housed C250 4d SDN year 2013 had its service B performed 12-5-22 and revealed rust on Chassis. Was informed that this has been seen frequently on cars of this genre. Was told deterioration could result in chassis breaking and causing an accident. A recall for this issue occurred in Europe...why not here?

- Williamsburg, VA, USA

The interior driver side door handle broke and I was trapped inside my vehicle. Upon checking with the local Mercedes-Benz repair shop, this is a known problem with this type of vehicle and the design of the door handle is prone to this kind of a problem. As of now, the contact has stated that their current solution for the issue is to roll down the window and open the door with the exterior handle.

- Phoenix, AZ, USA

Drove up to destination placed the car in park and turned off ignition when I then reached for the door handle and was unable to open the door. Drivers door latch/ handle broke and unable to open door to get out of car. I took vehicle to dealership and they stated it was not a recall and not a safety concern and I would have to replace the door which they quoted me $1000 (labor/door). This is a safety concern when you cannot open the door with window up. Dealer stated the part has 2 year warranty and there was no assurance that it could happen again nor if the other doors latch/handle will break as well.

- Lake Worth, FL, USA

The driver door handle is broken, and we had the part on order since 11/7/2017 year, we can not get out of the car, only when we roll down the window. If there is an accident there is no way of escaping.

- New Orleans, LA, USA

On May 13, 2018, my driver's side door handle would not open. I had been driving and went to exit the vehicle and could not get out. I panicked that I could not exit. I had to start the car to roll down the window and to open drivers door from outside. I took it in for service repair and notified the plastic handle broke away inside the door panel. Told it would be 6-12 months or longer wait time to receive replacement door panel. Mercedes Benz does not just sell a handle replacement and have to purchase the whole interior door trim.

- Baton Rouge, LA, USA

The interior door latch broke, keeping the driver from opening the door and safely exiting the vehicle. This is a known defect in many Mercedes Benz vehicles where the inside of the door latch snaps off inside the door. To exit the vehicle, the driver must lower the window and open the door from the outside.

- Renton, WA, USA

Inside drivers door handle broke at the attach point to cable. On inspection found that handle is manufactured in such a way that it does not have enough material in the body of the joint to maintain integrity for such a high use item. This presents a danger as the handle will fail and could fail in a dangerous situation, trapping the driver in the car.

- Miami, FL, USA

On 1/29/17 we awoke to the smell of smoke coming from our garage. Upon opening the inside door to our garage, we discovered the entire garage was on fire. Subsequent investigations resulted in an unknown cause. However the fire was centered around the left rear of the vehicle and the left rear door was found open/ajar" the car had been parked in the garage for over 24 hours prior and as recently as 9pm the night before all was well when I visited the garage"

- Vancouver, WA, USA

The door handle breaks from the inside making it where you can't exit the vehicle without the vehicle's engine on and window rolled down to open handle from the outside of the vehicle. Mercedes considers the door handle to be a "trim piece" and not a functional piece of the vehicle. This is a very serious issue and should be a recall or at least covered in the extended warranty that customers purchase. In an emergency situation I would not be able to exit my vehicle if the engine was turned off.

- Waxahachie, TX, USA

The contact owned a 2013 Mercedes Benz C250. While driving approximately 10 mph, the contact's vehicle was involved in a crash with another vehicle and exploded. A police report was filed and there were no injuries. The air bags failed to deploy. The fire department extinguished the fire. The vehicle was destroyed. The failure mileage and VIN were unknown.

- Houston, TX, USA