10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,602 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for $1000. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken apart. I am a nurse that was traveling in Nevada when this occurred.
- Stuart, FL, USA
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 and they charge us like $1,000. Now the right handle door is broke 8/10/2022. We need Mercedes Benz to fix it ASAP. This issue is happen a lot to Mercedes Benz
- Porter Ranch, CA, USA
When it is raining water come from the top of the car
- Little Elm, TX, USA
2014 Mercedes C 250 1) smells of strong fuel fumes inside and outside of vehicle 2) stalls when attempting to pass vehicles or accelerate sometimes 3) red painting has clear coat finish peeling 4) car smells like spoiled milk / mildew during summer months when air conditioner is starting
- Monroe, LA, USA
Door handle breaks from the inside, cause it to become completely non-functional. Passengers cannot get out of the car from the inside.
- Austin, TX, USA
I was driving on the freeway at around 9am cst headed to dfw airport when all of a sudden I just heard a loud bang. I immediately felt pressure in my ears and it now felt like there was a window open. Having pulled out to a safe spot on the side of the freeway to inspect the vehicle, I was shocked to see the sunroof glass is what had exploded.
- Carrollton, TX, USA
Inop driver door interior handle. Defect affects the safety integrity of the product. Took it to dealer for warranty repair 6 months ago and they still are unable to fix it.
- Fort Worth, TX, USA
I was driving on glades road, boca raton, fl. I heard a loud noise, saw smoke and lost my power steering. I managed to pull into town center mall, got out of the car and saw that the car was on fire. The boca raton police came, #5 fire department came. The fire was put out and the car was towed to Mercedes of delray.
- Boca Raton, FL, USA
Stationary vehicle's door latch stopped working while trying to exit the car. The latch is loosely moving around with no connection to the door lock whatsoever.
- Laurel, MS, USA
- Mcallen, TX, USA