7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Mercedes-Benz C250. While driving at an unknown speed, the SRS indicator suddenly illuminated. The contact received the recall notice for NHTSA campaign number: 17V627000 (air bags) in October of 2017. After notifying the dealer (fletcher jones Mercedes-Benz in las vegas, nv), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 30,000. Parts distribution disconnect.
- Las Vegas, NV, USA
The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (rbm of atlanta Inc., 7640 roswell rd, atlanta, ga 30350, 770-390-0700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Douglasville, GA, USA
The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of san diego at (858) 569-6900 (located at 4750 kearny mesa rd, san diego, ca 92111) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- National City, CA, USA
- Ft. Lauderdale, FL, USA