10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was pulling out of my driveway when all of a sudden, the car came to a screeching halt and would not move. I was stuck diagonally in the middle of the road. When I called AAA for a tow they said it looked like the passenger front ball joint failed. Upon inspection, it was found that the ball joint failed and the tie rod, lower control arm, and strut all broke as a result. The axel was also ripped out when the control arm failed. All of these things needed to be replaced. I can only image what would have happened if I had been traveling on a main road or highway at a higher rate of speed. But to have a catastrophic failure like this happen was completely unexpected, especially after having brand new tires and an alignment completed only one week earlier. Ultimately, I am unsure if this was due to an error on the tire shop's part with the alignment they did or a Mercedes general quality issue. Either way, my vehicle is inoperable and I'm faced with a $1,700 bill for what should potentially be a recall. To know that another one could fail at any time at any speed with no warning is deeply unsettling and I will be getting rid of the car as soon as possible, likely never buying a Mercedes again.
- Millis, MA, USA
P0022 camshaft balancer defect, subject to prior class action, I am having this same problem! wish to become a part of that prior settled class action or pursue my own action for defective parts
- Duanesburg, NY, USA
The contact owns a 2007 Mercedes Benz C280. While driving highway speeds, there was a drastic reduction in speed without warning. In addition, the rpms raced and the accelerator pedal was not responding. The contact had to apply force to the accelerator pedal to coast the vehicle over to the side of the road, turn off, and restart the vehicle. The failure recurred. The vehicle was taken to the dealer where it was diagnosed that the automatic transmission needed to be replaced and the transmission shaft, springs, internal speed sensor, and cam shaft needed to be re-adjusted to the correct position. The contact was not able to drive the vehicle. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available.
- Blaine, WA, USA
- Salisbury, NC, USA