While I was driving, my seat back suddenly started reclining backward. I could not make the seat stop or go forward with pushing the power seat button control. It kept reclining back, pushing into the back seat and would not stop until there was no power left. Had my child been in the seat behind me, instead of behind the passenger seat, her legs would have been crushed. I took it to a vehicle repair shop and they were able to manually put the seat back to an upright position. I have not let my child ride in the back seat after that incident yet. I just dropped the car off to the Mercedes service department near me.

- Essex Junction, VT, USA

The contact owns a 2011 Mercedes-Benz C300. While the vehicle was parked, the headrest air bags burst on their own without warning. The contact stated that an unknown warning indicator illuminated on the instrument panel. The vehicle was taken to w.I. simonson Mercedes-Benz (located at 1626 wilshire blvd, santa monica, ca 90403, (855) 677-2690), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,352.

- Oxnard, CA, USA

The contact owns a 2011 Mercedes-Benz C300. While driving, the passenger side headrest air bag deployed without warning or impact. There were no injuries. The air bag indicator illuminated after the air bag deployed. The vehicle was driven to an independent mechanic, but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was unknown.

- Indio, CA, USA

When I bought my car my passenger seat was ripped in the seam. I took my car to Mercedes dealership and they contacted Mercedes to see if this would be covered and Mercedes said no'I had to of cleaned my seats with cleaner to wear out the leather. I for 1. had just bought the car and it was a one owner before me (lease) and 2. I never clean my seats with any cleaner and the R.I.P. was right on the seam, so this to me was a defect in the seat from the get go with Mercedes. The dealership took photos so those should be on file. This was denied and I had to pay out of my own pocket. Secondly, the same thing happened to the driver seat'the exact same rip. I had to pay to have this fixed out of my own pocket as well. I find it hard to believe two seats within 6 months or so rip in the seams and Mercedes doesn't think it's a defect on their part. I've owned several Mercedes and this has never happened before let along it has never happened to me with any of my cars. I would like for you to look into this because I was not able to get the Mercedes manufactured seats put back in because they were so expensive. I think Mercedes should pay for my seats to be replaced.

- Lake Lotawana, MO, USA