10.0
really awful- Crashes / Fires:
- 12 / 0
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 11,552 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata airbag recall
- Jacksonville, FL, USA
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Smyrna, GA, USA
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 14V177000 (exterior lighting). The dealer indicated that they were able to schedule the repair appointment. The contact also received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags), but the dealer and manufacturer had been unable to determine when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Memphis, TN, USA
Takata recall. Mercedes will not change the airbags in my car due to them not having a replacement. They could not help us in any way whatsoever and turned us away.
- Houston, TX, USA
Takata recall. The contact owns a 2011 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags) but the dealer indicated that the parts were not available. The contact was unable to determine when the parts would be supplied to the dealer and the manufacturer was unable to provide a specific time frame. The contact had not experienced a failure. VIN tool confirms parts not available.
- Montgomery, AL, USA
The contact owned a 2011 Mercedes Benz C300. While at a stop, the accelerator pedal was applied and the vehicle violently accelerated to 30 mph. The brake pedal was depressed, but failed to respond causing the contact to crash into the rear end of another vehicle. The steering wheel and the steering column air bags deployed. As a result, the contact sustained knee and back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
- Los Lunas , NM, USA
The contact owns a 2011 Mercedes Benz C300. The contact stated that the driver's side air bags deployed on several occasions. On one occasion, the contact was attempting to exit a highway and the head restraint air bag deployed causing the contact to become unconscious. The contact sustained a head concussion and neck injuries that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,442.
- Ontiro, CA, USA
The air bags on my C300 Mercedes 2011 did not deploy during front crash. The accident happened at a T intersection street. I was at the front lane at a T intersection stopping during red light. A Volvo car from the other side of the intersection that was trying to make a left turn-into the street that I was stopping on- crashed into my vehicle front to front as a result of avoiding getting crashed by another car that was passing red light into it's opposite direction. The Volvo that crashed into my car front to front pushed my vehicle about 10 feet back words and caused my vehicle to crash into an SUV with the rear right side of my vehicle into the rear left side of the SUV that caused my car to stop. A police report was taken at the scene. I then have requested from the collision center at the Mercedes dealer who handled my car, to look into the air bags to check whether there were a manufacture defect with the airbag for not deploying. Few days later, my car was reported a total loss.
- Los Angeles, CA, USA
- League City, TX, USA