10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,020 miles

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« Read the previous 20 complaints

problem #11

Oct 262017

C300

  • miles
The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Mercedes-Benz of portland, 605 sw naito pkwy, portland, or 97201, (877) 683-1342) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tilamook, OR, USA

problem #10

Apr 062018

C300

  • miles
I own a 2014 Mercedes-Benz C300. I received notification of NHTSA campaign number 17V627 (air bags). However, the parts to complete repair are still unavailable. The manufacturer has exceeded a reasonable amount of time to fix the problem as the recall notice was received 6 months ago. The dealer (mansfield motor group 1493 park ave West mansfield Ohio 44906) was contacted and has again confirmed that the parts are not available for the recall remedy. The VIN tool confirms recall parts are not available.

- Mansfield, OH, USA

problem #9

Jan 292018

C300

  • miles
Did not receive notice regarding recall only received notice that the company was filing bankruptcy regarding this recall

- Colorado Springs, CO, USA

problem #8

Oct 122017

C300

  • 40,000 miles
While in motion (driving) another driver turned in front of me, causing me to T-bone her (police report with description attached). I slammed on brakes to to lessen the unavoidable impact. I estimate my speed at 30-35 mph. My airbags failed to deploy. My car was totaled, as was the other driver I hit. I had 2 spiral metacarpal fractures in my left hand from hitting the steering wheel that required surgical placement of two plates and 12 screws, and my knees hit the dash board, my right hip bruised from seatbelt, I sprained neck and back and partially torn left rotator cuff. All of the other drivers airbags deployed, and she walked away from the accident. Not one of my airbags deployed.I was taken to the emergency room via ambulance from the scene. My left pant leg was cut by paramedics to see my knee that had obvious bruising and swelling. I was discharged being told I needed to follow up with a hand surgeon to have my bones in my hand repaired after X rays. I've been out of work since the accident. I go to hand therapy 3xs a week and pt and chiro 2xs a week. Not sure if I need to have additional surgeries on my shoulder and wrist

- Babylon, NY, USA

problem #7

Nov 302017

C300 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The part to do the repair was unavailable. The contact called Mercedes-Benz of huntington (1103 E jericho turnpike, huntington, NY 11743) and was informed that the part to do the repair was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Babylon, NY, USA

problem #6

Nov 022017

C300

  • 27,000 miles
The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V627000 (steering). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a month ago. The dealer (ray catena of union, 2585 us-22, union, NJ 07083, (908) 379-7200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The VIN was unknown. The failure mileage was 27,000. VIN tool confirms parts not available.

- Elizabeth, NJ, USA

problem #5

Dec 282017

C300

  • 27,000 miles
Takata recall - I received notification in October 2017 tk holdings Inc.'s chapter 11 bankruptcy. This was the first notification that I received that my 2014 Mercedes C300 had a recall. The manufacturer and dealer never provided one. I looked up on-line regarding the recall and discovered my car is affected. I had scheduled services at the denver Mercedes dealership on 12/28/17 and took in the documentation I had received/discovered on-line and asked my service rep about it. He told me that I needed to go on-line and register. That was it. If my car has been recalled for a safety reason I certainly deserve more of an explanation than being told to go register on-line. When will the defect be rectified and when will the manufacturer/dealer correct the defect so that I am not in danger?

- Denver, CO, USA

problem #4

Nov 272017

C300

  • miles
The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called critz | Mercedes-Benz of savannah dealer (7000 abercorn St, savannah, ga 31406) and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- District Of Columbia, DC, USA

problem #3

Oct 062017

C300

  • miles
The contact owns a 2014 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 17V627000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of wilming ton located at 3801 lancster pike, wilmington, de was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newark, DE, USA

problem #2

Oct 282017

C300

  • miles
Takata recall Mercedes has open recall on a ground wire that may malfunction causing airbags to deploy but there seems to be no fix offered

- Aurora, IL, USA

problem #1

Oct 262017

C300

  • miles
I have received a notice earlier this year regarding my airbag recall and still no dealer can tell me when the replacement will be in. Just yesterday 10/26/2017 I received a mailer notice that tk holdings has filed for chapter 11. How do I get this issue resolved?

- Newark, NJ, USA