10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,942 miles

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problem #52

Jun 262024

C300

  • miles
I purchased my vehicle from the Mercedes Benz Dealership and received a recall letter in the mail stating that driver side deployment may occur. After receiving notice I brought the car to the dealership to get the recall repaired. I've been driving around with a false sense of security believing that this issue was repaired. However, recently, while I was driving the driver side airbag unexpectedly and abruptly deployed and injured me. This is a major safety concern and car owners should be notified and made aware that the issue can still occur after the recall was repaired. I contacted Mercedes Benz and they did not issue any additional notices to inform customers of possible recall issue reoccurring due to manufacturer defects even after the repair was made. Additionally, I believe the driver side Takata airbag/inflators may have also been defective because of the injuries I incurred from the forceful explosive eruption of the airbag. MBUSA Campaign Number 2017120024 NHTSA Recall Number 17V627 Recall Start Date January 18, 2018 Recall Reported Date October 16, 2017 Component(s) 1709P46C62 Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that certain MY12-17 C-Class, E-Class, E-Class Coupe vehicles (204, 207, 212 platform) have insufficient electrical grounding in the steering column components. In rare instances, if the steering column module is exposed to an electrostatic discharge, and if the steering column module clock spring is broken (due to wear), this could lead to an inadvertent deployment of the driver airbag. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. A broken clock spring will illuminate the SRS warning light as well as display a warning message in the instrument cluster. An authorized Mercedes-Benz Dealer will install a sufficient ground to the steering column, and a protective ring to the steering column module.

- Medway, MA, USA

problem #51

Jun 262024

C300

  • miles
While I was driving my car the driver side airbag abruptly deployed. The airbag inadvertently deployed; the car did not crash into anything to cause the airbag to deploy. When the airbag erupted it caused injury to my head, face, hand, arm and wrist. I believe the airbag is defective because I have lacerations on my face possibly due to sharp objects ejecting from the airbag and the impact as well as excessive smoke and fumes emitted after the fact. I believe there might be a manufacturing defect in the airbag because it seemed as if it exploded with excessive force causing harm to myself as well as inadvertent eruption. There have been some recalls issued on the motor vehicle and I did take the vehicle to the Mercedes car dealership to get all of the recalls repaired, however this incident occurred after the repairs were made at the dealership.

- Medway, MA, USA

problem #50

Dec 062022

C300

  • miles
I received a notice several years ago for the airbag to be replaced due to a recall. Mercedes-Benz has not been able to remedy this issue for years. I have called for several years, but the Mercedes dealer near me continues to state that the airbag part is not available. I called Mercedes hotline (877-496-3691) a month ago to report the issue. No one answered so I left a voicemail. I received no contact from them. I called last week 3 times in a row and finally someone answered. I opened a claim with them for the escalation team. They said I would receive a response in 48 hours. I received no response.

- East Taunton, MA, USA

problem #49

Dec 062022

C300

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 19V010000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- East Taunton, MA, USA

problem #48

Jul 152020

C300

  • miles
2014 Mercedes Benz C300. Consumer writes in regards to concerns with the passenger side airbag. The consumer stated numerous calls and attempts were made to have the recall repair completed to no avail. The vehicle was involved in an accident on the driver's side; the airbags did not deploy. The vehicle was totaled.

- Abingdon, MD, USA

problem #47

Jan 042017

C300

  • 20,000 miles
Takata passenger air bag recall has still not been resolvdd

- Greenfield, WI, USA

problem #46

Aug 052019

C300 6-cyl

  • miles
Takata recall. The contact owns a 2014 Mercedes Benz C300. The contact received a notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of atlantic city (6623 E black horse pike, egg harbor township, NJ 08234, (609) 645-9000), and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ocean City, NJ, USA

problem #45

Mar 012019

C300

  • miles
The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. Mercedes-Benz of burlington (80 cambridge St, burlington, MA 01803, (781) 229-1600) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was informed that there were reports of injuries in similar vehicles. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Reading, MA, USA

problem #44

Jun 302020

C300 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2014 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Portland, ME, USA

problem #43

Mar 032020

C300

  • 0 miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Richmond, VA, USA

problem #42

Mar 012019

C300 6-cyl

  • miles
2014 Mercedes Benz C300. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Staten Island, NY, USA

problem #41

Jan 292020

C300

  • miles
The contact owns a 2014 Mercedes Benz C300. The contact received notification of NHTSA campaign number: NHTSA number 19V-0109000 (air bags) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Edina, MN, USA

problem #40

Jan 062020

C300

  • miles
Concerned that 'parts are unavailable' on the takata recall. When will I be able to get this repair made?

- Arlington, VA, USA

problem #39

Jan 192019

C300

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA recall number: 19V010000 (air bags), however, the part needed for the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Terry cullen southlake Chevrolet located at 1250 battle creek rd, jonesboro, ga 30236, (678)271-8933, was contacted and it was confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grapevine, TX, USA

problem #38

Nov 012017

C300

  • 15,000 miles
I received notice that takata air bag on passenger side can explode and send metal fragments striking the front passenger possibly causing death. Since 2017 nothing has been done to remedy situation.

- Yonkers, NY, USA

problem #37

Feb 052019

C300

  • miles
Received safety recall interim notice from Mercedes Benz dated February 2019, regarding air bag defect. Have not been contacted since regarding repair.

- Palm Beach Gardens, FL, USA

problem #36

Mar 012019

C300

  • miles
The contact owns a 2014 Mercedes-Benz C300W4. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact called feldmann imports Mercedes-Benz (4901 american blvd w, bloomington, mn 55437, (952) 837-6300) and was informed that the parts were pending and unavailable. The contact had not spoken with the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Minnetonka, MN, USA

problem #35

Jan 012019

C300

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). After contacting keeler motor car company(111 troy schenectady rd, latham, NY), the automaster (3328 shelburne rd, shelburne, vt), and the manufacturer on multiple occasions, the contact was informed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Proctor, VT, USA

problem #34

Nov 012017

C300 6-cyl

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). After contacting St charles Mercedes-Benz(225 N. randall rd, St. Charles, il), the contact was informed that parts needed for the recall remedy were still unavailable. The contact had not experienced a failure. Consumer states that they also contacted Mercedes Benz of naperville (naperville, il) and was informed that parts were unavailable. Consumer states that recall notice was first received in March 2019 which exceeds a reasonable time for the repair.

- North Aurora, IL, USA

problem #33

Jan 182019

C300

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C300W4. The contact received notification of NHTSA campaign number: 19V010000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of rockville centre (110 w graham ave, hempstead, NY 11550, (516) 665-1551) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Malverne, NY, USA

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