10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,535 miles

About These NHTSA Complaints:

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problem #43

Feb 152023

C300

  • miles
When driving I accelerated and then the engine light turned on. after that the car was jolty and turned off completely when stopped. had to force a restart at the light. code that came back was p052E. This is a major and common issue with these cars. part is 400+ dollars. labor is much more since this is a 6 hour job. the work to replace this part is incredibly intensive that makes it impossible for regular car owners to change. Mercedes refuses to recognizes this as a common issue. but the truth is they designed a faulty system that they claim to have updated a handful of times now.

- Chicago, IL, USA

problem #42

Jan 192023

C300

  • miles
Hi i have seen lot of customers have filed this cause happening in all 2015 to.2018 c300 its crank case vent valve needs to be changed every 30 to 60k miles lt of posts i have seen i just want mercedes to recall this problem.as its $2400 to fix this because something they didnt did right and part goes bad. Pls help.us reach this so they can do recalls why we have to pay 2400

- Valley Cottage , NY, USA

problem #41

Dec 202021

C300

  • miles
The dealership garage isla verde in carolina, refuse to service my car. They are the only Mercedes-Benz dealer in Puerto Rico and there is no other dealer that can service the recalls of my car. Currently they don-€™t want to fix the recall NTHSA# #21V197 Bonding of Panoramic Sunroof Panel - Wave 2 MY. Their service is poor and negligent. They make an appoinment to then cancel it and deny receiving me or my car on the only authorized dealer to fix the recall and denying any services to my car. They refuses my entrance.

- Penuelas, PR, USA

problem #40

Feb 232022

C300

  • miles
Car was parked in Garage with garage door open. Wife and I wanted to go biking and the bikes needed air in the tires. Pre-positioned one bike directly behind parked car and one parallel with the pneumatic air pump prepositioned to inflate the tires. Went to driver's side door and started car with foot on the brake and pushed the button. I then plugged in the adapter for the air pump into the cigarette lighter. The whole time the driver's side door was open and the car was not moving. I exited the car and walked backwards and knelt down abeam the left rear automobile tire to inflate the bike tire. I started the pump at the unit and started to connect the hose to the bike tire, I was then hit from behind by the car door which bent backwards as it passed over me in reverse at low speed. The bike may have saved me by creating a wedge to bend the door back and away from me. The car started down my driveway and dragged the bike parked behind it underneath wedged and sparking across the ground. I got some scrapes but jumped after the car and tried to stop it by trying to slow it with my weight and strength and it was not stopping or slowing. I was worried I may get run over a second time and let it continue to roll at low idle speed across the street and into the neighbor's car that was parked. I am positive the car was not moving after I started it and I didn't have my foot on the brake to engage the reverse function one I exited the vehicle. I believe that the car engaged in reverse once I started the air pump. Maybe it was a voltage or electrical spike. I have used this pump setup many times before to inflate the car's tires and my bike tires but never saw it do this before.

- Merritt Island, FL, USA

problem #39

Apr 052021

C300

  • miles
Passenger side airbag light keeps coming on when someone is sitting in the car. My electrical system shuts off and on and goes haywire

- New Albany , IN, USA

problem #38

May 132021

C300

  • 0 miles
The car has intermittent starting issues more noticeably during eco start / stop process. When car does an eco stop at red light or stop but it is unable to restart consistently (10-20% fail rate). All dashboard lights come on and car is stalled. Car can roll if on a hill. Car can be restarted by turning car on and off manually. Only error code is P1ce200 but the manufacturer suggested steps do no solve problem. Battery, auxillary battery, starter, voltage dip limiter, battery sensor, starter relay were replaced. Delear unable to find problem and says all software is up to date.

- Hazlet, NJ, USA

problem #37

Aug 272020

C300

  • 56,023 miles
When driving on the bridge the piece of my sunroof flew off I pulled over it was raining and the inside of my car got wet the motor on my sunroof no longer works as the water leaked through. I picked up as much of the pieces as I could but the part was run over.

- Ponchatoula, LA, USA

problem #36

Aug 172020

C300

  • miles
2015 Mercedes Benz C300. Consumer writes in regards to deleted safety features after safety recall was performed. The consumer stated during an update the voice recognition feature was uninstalled. The manufacturer was contacted and stated the feature would only operate if the vehicle had an active gps system. The consumer stated the vehicle was purchase with the use of the voice command and it should remain.

- Brighton, MI, USA

problem #35

May 062020

C300 4-cyl

  • miles
Regardless of driving through city streets, expressway or in place the screen to my vehicle displays 'stop vehicle shift to park leave engine running' with an image of a battery above.

- Miami, FL, USA

problem #34

Nov 282019

C300

  • 86,000 miles
While I was travelling on highway, I got an alert about collision system being inoperable, I took my car to the dealership, it was investigated and was told to me that I had an accident" I did not. I am thinking it was some kind of an electrical/radar sensor issue" it did not affect my speed or ability to accelerate

- Edmond, OK, USA

problem #33

Jul 192019

C300

  • miles
Takara recall

- Mikwaukee, WI, USA

problem #32

May 142019

C300

  • 0 miles
12/6/17 airbag frontal,8/31/17 electrial system starter assembly,8/31/17 engine and engine cooling engine,4/21/17 electrical system software and 4/21/17 airbag frontal sensor/control module.recall on these parts.

- Kansas City, MO, USA

problem #31

Feb 132019

C300

  • 49,000 miles
When accelerating with my Mercedes C300, the car is actually loosing power. The effect is reinforced as the controlling system is blocking the acceleration. Result is that the car is braking suddenly instead of accelerating. It is particularly dangerous when trying to pass another car on the high way as the car will brake. I almost experienced twice an accident on the highway due to this acceleration/bake issue. I brought my car to an independent Mercedes repair center. They confirmed to me that Mercedes issued a technical bulletin for an electrical cable replacement due to that failure. The issue described on the TB is identical to the experience issue. I contacted my Mercedes dealership service department. They informed me there is no recall and don't consider this issue a safety issue. They won't replace the electrical cable unless I paid for the "service". the cable has not been damaged or disconnected. It is simply faulty and Mercedes knows the issue as they issued a TB for the vehicle.

- Lawrenceville, GA, USA

problem #30

Sep 212018

C300

  • 38,000 miles
Speakers randomly stop working - sometimes for a few hours and other times for up to 5 days. When speakers are not working, this means the stereo, navigation, bluetooth calls, and emergency calls are inaccessible. This is a problem for many drivers please click on the link below. Https://mbworld.org/forums/C-class-W205/701679-stereo-issue-my-2015-C300.html

- Allen, TX, USA

problem #29

Mar 192018

C300

  • 40,000 miles
Entertainment unit does not work at all. Happened out of nowhere one day turned on the car and it was frozen. Back up camera 9/10 times does not work and when it does it turns on after you have backed up and are already going forward. Unit freezes unable to change or do anything to the unit itself. Occasionally a blue screen pops up for 1-2 seconds and goes to the initial start up screen for a while. I went to my local dealership and the admitted of hearing about this problem from other owners with the same issue and said there was nothing that could be done cause they have no idea how to fix it, I mean that's absurd.

- Miami Gardens, FL, USA

problem #28

Mar 192018

C300

  • 60,000 miles
There is a serious problem with the vehicle mentioned above. The entertainment system and the rear camera do not work. This is a serious safety concern regarding the rear camera. The C-class is designed in such way that you depend on the camera when reversing and it is very difficult to see the rear view when backing and looking from all angles. I called your hq in Maryland for assistance, they were unaware of potential reported problems. Their best answer was to call the dealership. The following day, I received a phone call from new country motor cars Mercedes Benz of hartford, ct stating that they have not heard of this problem and its very unlikely that it was associated with the recent recall regarding this vehicle. Upon arrival, and retelling my story to the service advisor helder crespo, he told me that their received numerous complaints about this particular vehicle make and that other customers are affected by this similar problem. It been three weeks, I have not heard anything from mb or dealership. I am quiet appalled by this matter and shocked by the improper communication from mb to their loyal customers. Is this 'the best of nothing' customer relation?! I am extremely dissatisfied how this matter is being handled and that not even one single person who knew about this issue did not even apologize for the inconveniences that this had cased me.

- Masfield, CT, USA

problem #27

Mar 192018

C300

  • 30,000 miles
I have a 2015 Mercedes Benz C300. I have not even owned the car for one year and I have already had a whole list of problems that are not being resolved. The stereo quit working, the back up camera doesn't work, the ac works on and off, and my hands free does not work at all. This all happened one day when I turned on my car to leave work. The stereo was frozen and it has stuck like that. Mercedes has not sent out a recall or any notification at all. I took the car to the dealership and they sent it back with no idea of when it will be fixed.

- Chico, CA, USA

problem #26

Mar 232018

C300

  • 24,000 miles
The contact owns a 2015 Mercedes Benz C300. The contact stated that the digital screen used to utilize the back up camera, radio and blind spot failed to operate. The contact was concerned that the failure would result in a crash. The vehicle was taken to Mercedes Benz of collierville (4651 S houston levee rd, collierville, tn 38017) where they informed the contact that the failure occurred due to the xm radio system was updating. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was a temporary software update available. The vehicle was taken back to the dealer and the vehicle was repaired however, the failure recurred. The approximate failure mileage was 24,000.

- Germantown, TN, USA

problem #25

Mar 192018

C300

  • 20,020 miles
2015 Mercedes Benz C300 (W205) hacked satellites issue on mon Mar 19, 2018 affecting command/audio 20 system initial issue: *bluetooth audio would not connect subsequent issues: *radio selection freezes all operations for about 60-seconds, and does not provide access to radio *bluetooth disabled permanently in system settings devices will not connect and places command into persistent waiting state *backup camera did not display on at least two occasions concerns with current state, fri Mar 23, 2018: Safety *cannot use hands-free features of phone, endangers driving while holding a phone (which is illegal in many states/localities) *backup camera dysfunction could cause an accident while backing up (see attachment for more info.)

- Cranberry Township, PA, USA

problem #24

Jan 142018

C300

  • 8,200 miles
The vehicle's collision prevention assistant plus option often displays during driving. This causes the car to lose acceleration and prevents you from accelerating regardless of how hard you press the gas pedal. This happens for no apparent reason and occurs while in the midst of driving, usually within a busy intersection and has also happened to me several times while driving on the highway. I am very afraid to drive this vehicle. The only way to correct this when it occurs is to pull off the road, shut the car down, and restart the engine after a few minutes. My car was serviced on 1/13/18 and when tested, no evidence of this was found. Since then, this malfunction happened on 1/14 and again today 1/15. This malfunction has the potential to be catastrophic. I've advised the dealer this needs to be serviced and fixed, otherwise we will be asking for a new vehicle for the remainder of the lease. I am very fearful to drive the car, especially with our two young children.

- New Haven, CT, USA

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