10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
13,307 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Mercedes-Benz C300:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #19

Oct 242019

C300

  • 58,000 miles
The contact owns a 2015 Mercedes-Benz C300. While the contact's daughter was driving at an unknown speed, the vehicle failed to accelerate and began to hesitate. In addition, the check engine warning indicator illuminated. The driver was able to park on the side of the road. The vehicle was towed to Mercedes-Benz of stevens creek (located at 4500 stevens creek blvd, san jose, ca 95129, (408) 641-4610) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 58,000.

- San Jose,, CA, USA

problem #18

Mar 192019

C300

  • 53,000 miles
Engine broke a piston at 53,000 miles in normal use. Causing major rupture on engine.

- Cidra, PR, USA

problem #17

Jul 232018

C300

  • 45,000 miles
The contact owns a 2015 Mercedes-Benz C300. While driving 60 mph, the turbo engine seized. There were no warning indicators illuminated. The vehicle was taken to open road Mercedes-Benz (1250 us-22, bridgewater, NJ 08807, 908-685-0800) where it was diagnosed that the turbo failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000. The VIN was not available.

- Roselle, NJ, USA

problem #16

Mar 112018

C300

  • 46,500 miles
Dont know which category it falls. I bought this car in August 2015. In one week it would not start even. Towed to dealership and they said, the grounding screw was loose. I am so surprised that a car comes out from factory with a loose grounding issue. In the last 2 weeks, the car just stalled at the signal. All lights came up. I had the eco start/stop mode on. This happened 3 times and finally I shut the eco start/stop mode down. It is so dangerous that in heavy traffic, when people are ready to drive on change of signal, the car wont move, people are honking and frustrated and I am too. Looked online and so many people are complaining the same. The whole of dashboard lights up like when a car stalls. This is very dangerous. Anybody waiting behind you can take the pedal from the brake and smash into you. Similarly, for last 2 months, I have noticed that there is a jumping nature when you take leg of the brake at the signal. That scares me as well. From the feel of it, I feel this is primarily a software issue where the computer thinks it is in some mode when it is not or something and shuts everything down as a precautionary measure or something

- Kendall Park, NJ, USA

problem #15

Oct 042017

C300

  • 20,000 miles
The contact owns a 2015 Mercedes-Benz C300. While driving 50 mph, an unidentified warning indicator illuminated and stated that the vehicle was overheating and needed to be turned off. The contact pulled the vehicle to the right side of the road and turned off the vehicle. After ten minutes, the contact restarted the vehicle and drove away. Calstar motors in glendale, California was made aware of the failure and requested that the vehicle be brought in for service. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000. The VIN was not available.

- Glendale, CA, USA

problem #14

Feb 082017

C300

  • 20,000 miles
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact experienced the failure of the vehicle overheating in December of 2016. Helms brothers Mercedes-Benz in bayside, New York was made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 20,000. Parts distribution disconnect.

- New High Park, NY, USA

problem #13

Feb 082017

C300 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2015 Mercedes-Benz C300W4. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of mobile in mobile, Alabama was made aware of the recall and stated that the parts were unavailable and were not available anywhere in the usa. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17 updated 11/02/2017

- Daphne, AL, USA

problem #12

Feb 082017

C300

  • miles
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mansfield, TX, USA

problem #11

Mar 012017

C300

  • miles
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes Benz of morristown, New Jersey was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mendham, NJ, USA

problem #10

Feb 082017

C300 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (buckhead Mercedes in atlanta, Georgia) confirmed that the part was not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/18/17 updated 08/22/2017

- Stonemountain, GA, USA

problem #9

Mar 012017

C300

  • miles
NHTSA recall #17V114 starting current limiter our mbenz C300-2015 model has been recalled and needs to be repaired. Its more than 60 days since the issue is known but the repairs are still not available. This thing can be dangerous to our life and needs to be fixed asap

- Newark, CA, USA

problem #8

Mar 012017

C300 4-cyl

  • miles
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 17V114000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue the contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/29/17

- Gwynn Oak, MD, USA

problem #7

Dec 112016

C300 4-cyl

  • 27,000 miles
While I was driving on the highway & local roads, the car suddenly became unresponsive and started showing messages that all systems are inoperative. Pre safe functions limited, and inoperative traction control light comes on along with the blindspot not activated, esp system was off as well. The car started slowing down and had to be pulled over to turn off and on. This has happened 3-4 times and on busy roads, car is sent to the shop and only has 27000 miles. I am scared to drive as I could die in a car accident because of this [xxx] car. Mercedes need to recall this asap, if they are not then we should open a class action lawsuit against them as they are playing with our lives. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Olather, KS, USA

problem #6

Sep 142015

C300

  • 400 miles
New vehicle purchase 07/11/15, has been in/out Mercedes shop since the date of purchase due to electrical problems where car was flooded by rain when purchased due to a plug was not placed in the car by the manufacturer. Requesting a replacement due to electrical problems multiple times with being stranded. Vehicle would die and not crank with having to pull over to the side of the road multiple times due to vehicle malfunctioning. Vehicle was recently towed due to entire system went out and was stranded with vehicle not cranking when parked and died completely. Vehicle electrical system was recently found to be corroded and was changed out multiple times. Vehicle is currently running like a truck since this last repair. This vehicle is a lemon and should be replaced due to the lemon law and the vehicle was flooded by rain due to missing plug from manufacturer day one of purchase. Just received the car back 10/26/16 after two weeks, with the vehicle being in for dying and malfunction due to electrical problems. I'm afraid to drive this vehicle for a distance due to the electrical problems and in fear of being stranded again, with Mercedes having no guarantee for my safety. Vehicle VIN# at Mercedes shows all the problems with this vehicle being in/out of the shop for electrical problems and malfunction as well as changed out electrical system twice. Vehicle problems started September 2015. This vehicle is considered a lemon and I should be given a replacement due to this vehicle being flooded from the rain and having ongoing electrical problems. This vehicle has hindered me from traveling and has caused me frustration due to all the problems. This vehicle should never be allowed on the road again due to flooding and electrical problems and can cause a death. Mercedes is being negligent, with trying to repair and not salvaging as the lemon law requires.

- Ponte Vedra Beach, FL, USA

problem #5

Apr 072016

C300

  • 10,500 miles
While driving "collision prevention assist plus inoperative" message appears on dashboard. Car loses its ability to accelerate. Occurred twice (January 2015) on city streets forcing me to pull over to the side of the road and restart my car, the error disappears and I am able to drive normally. 4/7/16 occurred while traveling 65mph on an interstate. I lost ability to accelerate and was almost rear-ended by a semi-truck. The vehicle was serviced at a Mercedes dealership on 1/11/16 the highway incident occurred after the "fix". it is currently back at the dealership being tested by the service department. I am told the current fix is to replace all the senors. I have opened a case with mbusa to repurchase the vehicle given the initial repair did not work and put me in perilous highway situation. I purchased the vehicle in October of 2015.

- Canonsburg, PA, USA

problem #4

Aug 282015

C300

  • 1,000 miles
The contact owns a 2015 Mercedes-Benz C300. While driving at various speeds, the vehicle would independently decelerate with the RPM gauge reading between 4,000-5,000. The failure occurred intermittently. When the vehicle was shut off and restarted, the vehicle returned to normal. The vehicle was taken to the dealer for diagnostic testing; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000.

- North Branford, CT, USA

problem #3

Jan 202016

C300

  • 8,500 miles
Two issues, purchased a certified pre owned vehicle. At 8900 miles, we noticed the car was idling very rough on a cold start, almost the sound of a diesel. The sound would resolve after 10 minutes of driving. Service informed us that there was a recall on the rods and pistons. We had the engine rebuilt, and the noise is the same, if not worse. The car sounds nothing like laterbuild '15 models or '16 models, nor does it run as smoothly. Secondly, 5 occurrences involved inoperative collision prevention assist warnings and inoperative anti-skid warnings appearing on the dash causing the car to reduce operating speed to 20mph max. Car needed to be shut off and restarted after a 5 minute period each time these warnings appeared, in order to drive over 20mph. The vehicle was serviced for these warnings twice. The first service diagnosed the car with a coding issue. The second, involved replacing modules. This all occurred during the two months of owning the car. We notices several similar complaints regarding the early build 2015 C300S, and decided to cut our losses and purchase another vehicle. We did not feel safe in that car.

- Watertown, CT, USA

problem #2

Dec 222015

C300

  • 2,438 miles
Loud engine knocking when engine is cold. Diagnosed as incorrect/unfavorable tolerances of piston wrist pins that will ultimately lead to engine failure. Diagnosis happened with odometer at 2,438 miles.

- Riverside, CA, USA

problem #1

Apr 012015

C300 4-cyl

  • 1,750 miles
1. warning light "inoperative collision prevention assist plus" comes up on the display on & off when driving. Car was sent to service on 4/22 but didn't duplicate the issue. Car was returned to me on 4/23. 2. on 4/24, warning light "inoperative collision prevention assist plus" comes up again plus the yellow "engine light".

- Milpitas, CA, USA