10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After stopping and waiting at a traffic light for 15-30 seconds, I had my feet on the brakes and left turn indicator on. The "hold" option to lock my brakes was not engaged. The car was stationary. Without warning, the car shifted into drive and jolted forward into the vehicle ahead of me at the light. (I was the second car in line, and I stopped about a half car length behind the other driver.) the acceleration was not a typical, gradual movement associated with what happens when I release my foot from the brake to drive. It was a sudden and jarring jump regardless of the fact that my foot never left the brake. I tried to press the brakes multiple times to stop the forward movement, but my car hit the vehicle in front of me twice. The steel bumper of the other vehicle was not damaged. The front area of my hood (emblem and grill) were crushed. I reported earlier electronic issues to my local dealership as notable oddities, but none made me this concerned about safety of others, my passengers, and myself. As recently as a week earlier, my rear-view camera froze and locked as I was reversing into my garage, so had I trusted the screen in my car, I would have reversed another 5-10 feet into my garage. I could not unfreeze it without putting the car back into drive and restarting my car. Months earlier, the sensor on my side mirrors started to go off without any other source of danger or collision on vacant streets. The air pressure alert warned that my tires were becoming dangerously flat; however, en route to the gas station, the pressure monitor noted that all tires were now returning to normal pressure levels and no inflation was needed. There have been many peculiar events with this new C300 in recent months, but my primary concern as a caregiver is the sudden acceleration from a stopped position--or from any position--without my direction or intent.
- Ashburn, VA, USA
- Lithonia, GA, USA