7.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,837 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Apr 132023

C300

  • miles
The valve for crankcase ventilation code P052E71 is not under emission warranty WHY ? 45K car and is not working and it will not pass emission test

- Chicago, IL, USA

problem #14

Feb 242023

C300

  • miles
I have a mercedes c300 2017 and recently I was driving my car and the check engine light came on all of a sudden so I took it to my local shop to diagnose it they told me it was the PCV valve, so I called mercedes and they-€™re telling me that this is not covered and of course my warranty is no longer covered I have about 63k miles on the car. Mercedes is saying they don-€™t have a recall for this but I-€™ve googled around and multiple people are saying the same issue happened to them around the 55-65k range. It-€™s super frustrating that this doesn-€™t flag a recall.

- Trumbull, CT, USA

problem #13

Feb 032023

C300

  • miles
My preowned vehicle has a strong gas odor in the cabin while operating. I don-€™t see any safety recalls but I did read online that a class action lawsuit proved my model may have faulty fuel parts causing seepage and the watranty is extended to 10yr/120k miles. I have scheduled maintenance this week but would like to be certain the warranty will cover this. Thank you.

- Hudson, NH, USA

problem #12

Dec 152022

C300 4-cyl

  • miles
I purchased my 2017 C300 class Mercedes-Benz ("MB") in May 2021 from a used car dealership in Mobile, AL. At that time it had 36,000 miles. Less than 2 years later, on or about 12/15/22, as I was driving, the MB suddenly and without warning began to vibrate violently and immediately lost power. The car had @54,000 miles on it. I routinely drive interstate to and from work and had just gotten off of the interstate. I was lucky that I was driving at a low speed when this happened; otherwise, a serious accident could have resulted. I took it to the local MB dealership which told me that the car failed a compression test in the #1 cylinder and that the engine would have to be replaced. Subsequent research on the cause of this total engine failure with low mileage revealed that this engine has a chronic piston defect that damages the #1 cylinder, causing it to lose compression, and that MB has known about the defect for many years, an issued an internal bulletin about it. MB has not alerted the public nor instigated a recall. I was not informed by MB at any time that the C300 class engine had a chronic piston defect that would damage the #1 cylinder which would, in turn, cause the engine to lose power and the vehicle to vibrate and shake, creating a dangerous diving condition under all circumstances, but especially if the car was being driven at speed on a federal interstate highway. Despite demands by me and others, MB refuses to responsibly address the issue. The driving public is, and remains, clearly, in great risk of harm due to this defective engine and associated power train issues. It is patently unreasonable for MB to produce and market such a unsafe, dangerous and defective product that poses an unreasonable risk of harm to its customers and others when being used as it was intended. I understand that the NHTSA has opened an investigation on this defect and wish for my voice to be heard on it. Please contact me [XXX] for further details. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION A

- Mobile, AL, USA

problem #11

Apr 102022

C300 4-cyl

  • miles
Please see attached letter: [XXX] Mercedes Benz Crankcase Valve Claim.pdf, repair estimate and other correspondence from Mercedes-Benz. This is an well-known issue where there is a gas lead from the engine where Mercedes insists doesn't pose a safety issue. During cold starts there is a smell of gas in the cabin and this is prevalent in colder climates like New England. Mercedes should make cars for all markets that are safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Tolland, CT, USA

problem #10

Apr 122022

C300

  • miles
Diagnosis code P052E PCV regulator valve replacement/crankcase replacement. Dealership does not want to acknowledge code while car was under warranty despite proof that it existed when check engine was diagnosed. Now code keeps coming back with check engine light on dashboard. To replace part, the engine has to be taken down since the crankcase is inside the engine. This is a malfunction during assembly/manufacturing, it is impossible to damage part while under usage. Mercedes Benz should be held responsible for part replacement and labor. I urge you to investigate this matter with other clients and ask the manufacturer to replace part and pay for labor.

- Champaign, IL, USA

problem #9

Apr 102022

C300

  • miles
At approximately 26,500 miles of use, the check engine light came on in my Mercedes Benz C300. I brought the vehicle to the dealership and they informed me that the diagnosis was a crankcase vent valve malfunction. The MB fault code is P52E71. After paying Mercedes to fix the issue, I found forums on the internet where many other MB owners reported the same issue at around the same mileage. Being that this seems to be a common malfunction with the C300, I believe that it should be considered as a recall issue. I don't know what could have happened if I didn't service the vehicle, but any engine issue is dangerous while a vehicle is in motion.

- Bedford, NY, USA

problem #8

Feb 012022

C300

  • miles
When starting the car in the morning there is fuel smell that gets into the cabin. Additionally, as the car is idle during the drive, the smell of fuel is very obvious. Windows have to be rolled down to avoid the smell

- Seattle, WA, USA

problem #7

Nov 062021

C300

  • miles
Strong gas smell when car is idling and miles to empty goes down very quickly, approximately a mile or more a minute. There is no recall for this problem and Mercedes is very aware of this problem.

- Ponca City, OK, USA

problem #6

Oct 152021

C300

  • miles
Strong gas odor in the cabin and in motion to the point of causing me to be light headed with my children in the car. Smell of gas coming from the engine when parked. No lights or warnings and it does not occur all of the time just sometimes however ive noticed it 3x the last 5x i have drove my car, the cabin was only extremely bad once.

- Russellville, AL, USA

problem #5

Aug 222021

C300

  • miles
MB USA extended the warranty coverage on the low pressure fuel hoses that connects to the high pressure fuel pump. The reason is "under certain cold ambient conditions during a cold start of the engine, the low pressure fuel hose at that connection may experience slight fuel weeping". MB USA, however, ruled out a safety risk. NHTSA needs to investigate it. If MB USA found the fuel pressure line is defective, they needed to do a recall. I believe it must be a recall as fuel leaks is not only a safety risk but also a serious health hazard to the occupants. What if the occupants have sinusitis and don't smell well. What if the leaks is too small to smell enough but can still be a health issue.

- Duluth, GA, USA

problem #4

Feb 112021

C300

  • 47,000 miles
A fuel line in the engine compartment just above the skid plate on the drives side just right of the front wheel well leaks fuel where the line is crimped coming from the high pressure fuel pump. Fuel collects on the skid plate and when a stop at idea produces a strong fuel smell in the cabin of the car

- Collierville, TN, USA

problem #3

May 012020

C300

  • miles
Gas leaking is common issue and when turning car on there is a gas smell. When turning heat on there is a gas smell. Mercedes Benz said there is a lot of issues with the clamps. It is a common issue. Can cause fire.

- Bronx, NY, USA

problem #2

Jan 102020

C300

  • 15,555 miles
Exhaust was coming into the car for month. When I started the car to let it warm up in winter months, I would get in and wonder why I smelled gas or fumes. Figured it was from sitting. No dashboard lights came on, no C02 sensors if there are any, nothing came on in the interior to warn me there was an insane. One person told me the part was 'defective' another person told my boyfriend the part was 'split most likely from road conditions' - this put my life and my 10 year old's life at risk. It really needs to be checked out because the C300 coupe is riddled with small iddues

- New Rochelle, NY, USA

problem #1

Oct 072019

C300

  • 55,000 miles
The contact owns a 2017 Mercedes-Benz C300. When the contact started the vehicle with the mobile app, she noticed a fuel odor emitting from the vehicle. When the vehicle was started manually, the odor was not present. The contact took the vehicle to park place motorcars dallas (located at 6113 lemmon ave, dallas, tx 75209, 877-475-5033) where it was diagnosed that the fuel hose was leaking and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.

- Plano, TX, USA