10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 7,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Mercedes-Benz C300. The contact stated upon taking the front driver seat belt off she noticed, it was not fully retracting. There were no warning lights illuminated. The contact also stated that the front passenger-€™s side seat belt was not fully retracting. The contact stated she received notification of NHTSA Campaign Number: 21V032000 (Seat Belts). The vehicle was taken to the dealer for recall repair; however, the dealer informed the contact that the seat belts did not qualify for the recall repair because the seat belts were fully retracting. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle recall history did not show that the VIN had been included in the recall. The vehicle was not repaired. The approximate failure mileage was 2,500.
- Carmel, IN, USA
For the past several weeks the seat belt warning light goes on and the chime sounds intermittently while I am driving with the driver seat belt engaged. Also; while this is happening, the seat belt pretensioner repeatedly deactivates and activates. The vehicle is available for inspection at my home in Pleasant View, Utah. Can my safety be compromised if the pretensioner is not activated" Will the driver air bag function if it thinks the seat is empty" The Mercedes Dealer was no help; all the Customer Service person could tell me was there was not a Recall on my vehicle. "Just make an appointment and we will do a Diagnostic Inspection for $179." I have made an appointment with my local Mechanic on Thursday, July 29, and hope that he can fix it.
- Pleasant View, UT, USA
The contact owns a 2017 Mercedes-Benz C300. The contact stated while starting the vehicle, the front seat belt pretensioner failed. Upon investigation, the contact associated the failure with NHTSA campaign number: 17V251000 (seat belts) however, the VIN was not included. The vehicle was not taken to the local dealer. The manufacturer was informed of the failure and informed the contact since the vehicle was not included in the recall, the vehicle owner was responsible for the cost of the repairs. The failure mileage was approximately 20,000. ## VIN passed ## Mercedes-Benz 2017 C300C4 ##
- Belmount, MA, USA
Rear driver side seat belt not locking and can not depress unlocking button. Doesn't lock before starting nor after car is started and driving. Just purchased car 4 months ago back seat never used.
- Somers, NY, USA
I hit a bear in Montana in my 2017 Mercedes C300 at 86mph and destroyed the front of my car. The seatbelts deployed and wrenched us into our seats and smoke came out of the front air vents but the airbags did not go off. On the dash the vehicles stated that the airbags in all 4 zones in the car malfunctioned and service is required. Mercedes is stating that the light is from a seatbelt error code but the dash did not say anything about SRS or seatbelts. I do not want to put my family back in the car and do not feel it should be repaired. Please see attached photos of the error messages on the dash. I do not know how I can hit something that hard and not have them deploy. Mercedes is doing an internal investigation but they have not given me the results of that and it has been over 3 weeks. Vehicle was in for a airbag recall not takata related on January of 2018 and this was supposed to have been repaired.
- Portland, OR, USA
Takata recall seatbelt issues warranty items /electrical no response from dealer after repeated emails
- Daly City, CA, USA
2017 Mercedes-Benz C300 coupe. Seatbelt "pre-tensioner", part of Mercedes' pre-safe feature that tightens the seatbelt to remove slack when you click the seatbelt in, doesn't always work.
- Norwalk, CT, USA
- New Berlin, WI, USA