The contact owns a 2001 Mercedes C320 equipped with a activheat seat cover, model number: 6hcsbl24, batch code 21010B. The contact stated that he received the NHTSA campaign id number: 11E014000 (equipment) recall notice in the mail. The contact complied with the instructions and called the manufacturer to find out the status, but the manufacturer was unresponsive and the contact had not received a new seat cover.

- Tinto Falls, NJ, USA

Beginning on 10/18/01 to present, this vehicle has been taken into the dealership 34 different times for the following reasons: (1) remote inop - 10/18/01; (2) remote inop - 11/14/01; (3) replaced remote - 12/3/01; (4) remote inop - 12/11/01; (5) replaced front pads & sensors - 12/26/02; (6) replaced right front door window motor - 4/24/03; (7) replaced remotes - 5/15/03; (8) replaced crankshaft sensor & connector module - 12/2/03; (9) replaced faulty rear sam control module - 12/2/03; (10) replaced A/C pressure switch - 12/2/03; (11) replaced air mass meter sensor - 12/11/03; (12) replaced right door window regulator - 1/5/04; (13) replaced rear shade roller blind - 1/5/04; (14) replaced side bag connector all doors - 1/9/04; (15) replaced right front door window seal - 2/27/04; (16) replaced oil level sensor & resealed oil pan - 4/28/04; (17) replaced sway bar bushing and caster arms - 4/28/04; (18) resealed elec plug for trans - 4/28/04; (19) replaced right rear door linkage and knob - 7/22/04; (20) replaced A/C blower & fan speed regulator - 8/23/04; (21) replaced right rear door window regulator - 8/23/04; (22) replaced mounting clips & bearings driver seat - 8/23/04; (23) replaced right rear door window motor - 2/7/05; (24) low oil light on, changed oil & filter - 2/7/05; (25) replaced oil sending unit - 3/17/05; (26) replaced right front seat control module - 5/20/05; (27) replaced alternator and regulator - 5/20/05; (28) replaced driver side seat clamps & pins - 5/20/05; (29) replaced brake pads, shoes, rotors and disc - 5/20/05; (30) replaced leaking trans plug and leaking pan gasket - 5/20/05; (31) fuel gauge inop - 6/27/05. At present "remote will not open trunk & malfunction (elect stab prog esp) is on. I have asked that vehicle be replaced with a reliable vehicle of same type and mileage, hq Mercedes llc has refused on 2 occasions. I have contact with the dept of Consumer Affairs.

- Columbia, SC, USA

Gas fumes so over powering that you had to drive with the windows down after you filled up the car with gasoline. Gas tank had a leak and all the dash was replaced at dealer. However there are shortages in the electrical system that cause the visor lamps to not work and the automatic lights and relays in the wipers do not operate properly. When the heat is on the gas fumes and monoxide is strong again. I thought the problem was rectified when they fixed it but it still tends to act up.

- Schaumburg, IL, USA