2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,336 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Malfunctioning seat control modules drain battery in 2001 C320 Mercedes Benz. Not long after purchasing the car in January 2008 with 51,000+ miles, I paid $175 dollars for a new mbz battery, before asking dealership to disconnect seat control modules. I was not prepared to pay $1200 to replace modules. June 25, 2010, my 2001 C320 stopped during a trip to phoenix, AZ from California, due to fuel pump going out. My 79 year-old mother and I waited in 100+ degree weather for a tow, which took 3 hours to get to phoenix mbz dealership. Oakland service rep never suggested replacing, although the car was serviced during the suggested mileage for replacement. The phoenix dealership initially replaced original fuel filter, and never thought to check if original fuel pump needed replacing. On June 28, 2010, my car stopped again on the return trip to ca, and we were towed back to AZ, where fuel pump was replaced. The incident cost me almost $2,000 more than I planned to spend, while attending my graduation ceremonies in Arizona. Considering the expense to maintain a Mercedes, as well as the cost of the car, you would think the service staff would be more proactive with customer service. I suggest Mercedes create a better warning system for equipment failures like the seat control modules and fuel pump. I also suggest Mercedes consider lowering their service prices, so the average "joanna" can pay the maintenance to keep a dependable car. The valve cover gaskets were leaking oil and transmission electrical connector was leaking. Updated IVOQ 09/10/10
- Antioch, CA, USA
The contact owns a 2001 Mercedes C320. While driving 68 mph without warning the vehicle stalled, lost power and was unable to control the steering wheel. He was able to drove onto the emergency lane using a lot of force. The vehicle was then towed to a Mercedes dealer where they diagnosis indicated that there was a faulty crank position sensor and the computer shut down the vehicle. The faulty sensor was replaced at the owners expense. The failure mileage was 31,151 and the current mileage was 35,488. Updated 3/30/10 the first time the vehicle stalled, the mass air flow sensor was replaced. Updated 06/25/10.
- Arcadia, CA, USA
My 2001 Mercedes C320 has died completely when driving at highway speeds. Will restart and run fine after the problem.
- San Rafael, CA, USA
The contact owns a 2001 Mercedes Benz C240. The contact stated that the check engine indicator illuminated on the instrument panel. The dealer stated that the failure was due to a crankshaft center and thermostat issue. The crankshaft center caused the vehicle to overheat and it would not start until the engine cooled off. The dealer stated that the repair would cost $700. A diagnostic was performed, which showed that additional repairs would also be needed. The manufacturer stated that there was no warranty; therefore, the contact would be responsible for the repair cost. The failure mileage was 72,193.
- Solon, OH, USA
The contact owns a 2001 Mercedes Benz C320. While driving approximately 20 mph on normal road conditions, the engine stalled without warning. The engine warning indicator remained illuminated on the instrument panel until the engine was turned off. The vehicle restarted after several attempts and was taken to the authorized dealer for diagnostic testing. The technician stated that the failure was related to the engine control module (ECM). The vehicle was repaired according to the service warranty. In addition, when the outside temperatures exceeded 100 degrees, the vehicle would shutter. When the vehicle has been parked for a couple of days, the electrical system rapidly drains the battery. On three separate occasions, the vehicle was taken to an authorized dealer for identical failures without resolutions. The vehicle has not been repaired. The failure mileage was 1,079 and current mileage was 85,000. Updated 2/5/09 the consumer stated the air mass sensor was repalced. Updated 02/10/09.
- Ione, CA, USA
My car shuts down whenever I drive in temperatures over 90 degrees in slow traffic. Brought car to dealer who stated nothing wrong with car that they can find.
- Chicago, IL, USA
The vehicle stalled without warning.
- Coral Springs, FL, USA
- Phoenix, AZ, USA