1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
94,977 miles

About These NHTSA Complaints:

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problem #3

Jun 202016

CL500

  • 93,000 miles
I purchased this car June 2016. Enroute to vacation, in early August, the driver side electrical panel stopped operating. Mid-way to vacation, while stopping for gas the instrument panel when completely dark. I was unable to gauge how much gas, speed, etc., also at that time while sitting in the car, the jumped as if someone hit the car. Later I learned that it was the suspension. This continued to happen throughout the vacation. Upon reaching my vacation destination, the next day the car would not start and I had to call to get my battery jumped. Two days later the battery died again and I had to call for a jump. After returning from vacation, a week later, the battery died again and I had to call for a jump again. In my opinion this car is not safe to drive. I reached out to the recall representatives and was told that the instrument panel is not under recall.

- Temple Hills, MD, USA

problem #2

Feb 222014

CL500

  • 154,930 miles
While I was driving hwy 1 to monterey ca. Cluster dash lights blacked out. Now don't know how fast I'm going down the road and can see information from it.

- Gilroy, CA, USA

problem #1

May 022008

CL500

  • 37,000 miles
I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on Apr 19, 2008. The salesman showed me the carfax report which showed no prior problems. So, I bought the vehicle w/ an extended warranty. However, 2 weeks after I purchased the car, I experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. Over a 1 years later, my car has been back & forth at the hbl tysons corner, va & mb annapolis, md svc cntr over 40 times for the same reoccurring electrical problems. The electrical problems are becoming worse B/C the car freezes; the steering wheel malfunctions & locks upon starting the car & sometimes, while in motion; in addition to other malfunctions involving: Seat belt, seat head rest, headlights, tail lights, rear fog lights, license plate lights, windshield wipers; heat/air conditioner, SRS, & airbag deployment. I'm paying a car note & I barely have my car B/C the svc. Cntrs have my car for 2-3 weeks at a time B/C they can't fix it. I've even been told by them that my particular car is too intricate to fix. I've contacted mb corporate in montvale, NJ via telephonically & correspondence, to elevate several complaints, but, my last 2 complaints were to no avail B/C I heard nothing from them as of yet. I keep all of my receipts from each time I've dropped my car off & I'm ready to pursue a lawsuit. In fact, I've contacted better business bureau, your Agency, & several lawyers B/C I've recently discovered via a class action suit, that the year, make, & model of my car is involved in a nat'L recall where a faulty valve w/I the heat/air conditioner, causes a build-up of debris & water, which leaks into the electrical system, causing it to malfunction & shut down. Help me B/C it's obvious the car is unfixable and too dangerous to drive. According to the class action, these problems pre-existed before I bought the car and mb was aware of them prior to selling the car.

- Severn, MD, USA