The head unit for the sound system begins a reset loop when navigating radio station and/or connecting bluetooth device. Seems to be a glitch in the head unit software. This is preventing use of navigation/GPS screen, backup camera, and Bluetooth connection.

- Parsippany, NJ, USA

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that while driving at various speeds, the vehicle would independently shift into neutral(N). The contact also stated that the check engine warning light flashed on the instrument panel after the second failure. The contact called the dealer and scheduled an appointment with the dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 61,000.

- Winter Garden, FL, USA

The vehicle after starting would not go into gear from park. The message on the dash read "service required do not shift gears visit dealer". the vehicle was unable to be put in gear to drive or neutral only park..

- Margate, FL, USA

Ml 250 blu tech diesel. 55,000 miles. Vehicle had been previously maintained only by Mercedes Benz and every recommended service had been completed timely by only Mercedes Benz. 1 month out of warranty and the car was inspected by Mercedes 30 days prior and given a clean bill of health. No warning lights ever came on prior to or during the incident. This complaint is very similar to another on your website also involving the same parts. Vehicle was completely stopped at a major 4 way intersection. When I tried to make a left turn a horrible loud grinding noise was heard from the back of the vehicle. The vehicle just seized. When I tried to go shift into park, the brakes failed to work, steering was incredibly difficult. The car had to be pushed off the highway and towed to Mercedes. Diagnoses was front drive shaft broken and 2 rear coil springs broken simultaneously. I have had many vehicles never had I heard of a drive shaft breaking at 55,000 and certainly never simultaneously with rear coil springs. The car is driven under normal circumstances, no towing no excessive weight, etc. Mercedes was contacted, the offered a 5% discount as a "good will" gesture but refused to stand behind their product and advised this was not part of a prior recall. They further stated when the car was checked 30 days prior the drive shaft and coil springs are not discover-able.

- Marlboro, NY, USA

A1 incoming email request: Email from consumer re 2015 Mercedes Benz Cla250 4matic transmission issues, Mercedes Benz will not addressed the issue. The consumer stated the vehicle jerked violently when down shifting from 1st through 4th gear in both drive and reverse. Additionally, the vehicle would get stuck in 2nd gear and would not shift up or down. The problem was sporadic. Mercedes Benz informed the consumer, if they could not duplicate the issue, they could not fix it. Updated 01/03/17.

- Gregory, MI, USA