5.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,460 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Mercedes Benz CLA 250. The contact stated that the gear shifter failed. The contact stated that the gear shifted into neutral independently when driving at low speeds. The contact was able to switch the gear back into drive when the failure occurred. The vehicle was taken to the dealer. The dealer performed a diagnostic; however, the contact did not have the information on the diagnostic result. The vehicle was not repaired. The manufacturer was contacted. The VIN was not available. The failure mileage was. 65,828.
- Downey, CA, USA
2016 Mercedes Benz cla. Consumer writes in regards to loss of power while driving. The consumer stated on multiple occasions the vehicle loss power and drove roughly. The manufacturer advised having a fuel injector replaced, but the failure recurred.
- Warsaw, IN, USA
I was driving my cla in the rain on the 405N in irvine, ca at about 4pm to go to my new place of employment for onboarding. I was going approximately 25-30mph because of the weather and traffic it was very slow. I put my blinker on to merge over into the second lane and my car beeped and automatically went into neutral. I couldn't do anything, it felt like my steering locked up and I could only slightly move the wheel, my blind spot assist was inoperable, my dashboard lit up every light/warning sign it could and I could not switch gears. I had to slowly roll two lanes over into the emergency lane while it was pouring rain. I almost got rear ended because of how slow my vehicle was moving over. I did not turn the vehicle off because I wasn't sure if I would be able to restart it. I waited on the side of the freeway for 2 hours to get towed to the nearest dealership which was newport beach fletcher jones. About a week prior to this I had my battery changed at Mercedes because it completely died and wouldn't hold a charge. When I got to the vehicle I was informed that 2-3 other cla's came in the same day, with the same problem.
- San Clemente, CA, USA
- Malden, MA, USA