Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local mechanic recommended Christopher Motors in Warwick Rhode Island and German Motors in Providence, Rhode Island, who specializes in Mercedes. I scheduled an appointment and took the vehicle to Christophers Motors to get a diagnostics check for $130. Christopher motors did a diagnostic check and revealed that the car needs a crank shift ventilator that will cost approximately $1500-$1800 and could not guarantee if the service engine light would be removed. During this time I received a Vehicle Registration Suspension notification for the State of RI for a failed safety inspection. I was extremely stressed receiving this notification as I recently purchased this vehicle, and I am being told by the State of RI my car is unsafe to drive and my transportation for work is being removed. I had to contact the State of RI and advised that no one will fix the safety check engine light problem and I need a time extension to contact the Mercedes Dealer. I then scheduled an appointment with Mercedes, Warwick RI and was told that the part for this repair was back ordered and that there is an extended warranty on this repair. (Exhibit A). This immediately put my mind at ease, and I could see a solution to this two-month long problem. Then I was informed that the extended warranty is only for 14 models all within the same year as my vehicle. The Dealership also advised that Mercedes may add the recall for the CLA 250 in the future and I would be reimbursed for the repair. I then contacted Mercedes of USA by letter requesting that my vehicle experiencing the same design errors on the crankcase ventilation system be included in their extended warranty. Unfortunately they would not add my vehicle to the extended warranty and did not provide a detailed explanation.

- Lincoln, RI, USA

Upon startup in cold weather...strong odor of gasoline can be noticed in passenger compartment. Internet search shows this to be a problem with the fuel line connected to the high pressure fuel pump.

- Ridgefield, NJ, USA

The contact owns a 2017 Mercedes-Benz Cla250. While driving 30 mph, the vehicle jerked and stalled, but was able to restart. All the warning indicators were illuminated on the instrument panel. Additionally, the radio turned off on several occasions. The vehicle was towed to open road of bridgewater (1250 us-22 bridgewater, NJ 08807, 908-213-5841) where it was diagnosed that the software needed to be updated and the battery needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 40,458.

- Piscataway, NJ, USA

The contact owns a 2017 Mercedes-Benz Cla250. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Mercedes-Benz of beverly hills located at 9250 beverly blvd beverly hills, ca 90210) who stated that the parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Beverley Hills, CA, USA