10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Mercedes Benz Clk430. The contact stated that the vehicle was parked and shut off when a child was able to shift the vehicle into neutral or reverse, without the presence of the key in the ignition. The vehicle began to roll backwards down a hill as a result. The child then turned the steering wheel and the vehicle crashed into a fence. No injuries were reported. The vehicle was taken to an authorized dealer where the failure was not diagnosed, but it was repaired for body damages. A complaint was also filed with the manufacturer. The contact also stated that the vehicle was recently rekeyed, which may have contributed to the failure. The approximate failure mileage was 70,000.
- Miller Place, NY, USA
- West Palm Beach, FL, USA