10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,800 miles

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problem #1

Apr 162006

CLS500 6-cyl

  • Automatic transmission
  • 3,800 miles
The Mercedes clk350 VIN [xxx]- the passenger seat and driver seat when released to allow a rear passenger out of the car causes the head rest to automatically descend and can trap the rear occupants hand in place as it did with a 10 year child in my car. The control to raise the headrest is disabled when the seat is in this position thereby not allowing any method to release the trapped hand. I spoke with Mercedes this morning and they acknowledge that this is how it is designed and there is nothing wrong with it but would tell their engineers. Obviously this is a dangerous situation since everyone needs to use the front seat to assist themselves when exiting the vehicle. Updated 07/16/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Livingston, NJ, USA

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