The contact owns a 2006 Mercedes Benz Cls500. While the vehicle was parked, the front passenger seat head rest inadvertently deployed without any impact to the vehicle. The front passenger seat occupant sustained severe head and neck injuries, and suffered from constant headaches, which required medical attention. The vehicle was equipped with a head restraint deployment mechanism. The vehicle was taken to the dealer for diagnostic testing, but was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 96,000.

- Vancouver, WA, USA

Our vehicle has had numerous problems despite maintenance in accordance with the manufacturer's warranty. Specifically we've had a number of warranty defects including: - windshield fluid clogging - sunroof motor repair - door locking mechanism failure - battery/engine failure while driving - cracked keys - radio failure - seat adjustment knob falling off (2X) - center console breakage - rear view mirror dimming problems the most disturbing issue to date was the car recently shutting down power while my husband was driving home on a major freeway. He lost power steering and power brakes and had to maneuver the vehicle off the road on the freeway.

- San Jose, CA, USA