10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,414 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a Mercedes-Benz E320 in June 2003 and have continued to have an issue involving uncontrolled acceleration and speed "surges" since September 2003. The condition seems to be more prevalent when the vehicle is approaching low speeds or in a downhill plane the dealership has attempted to repair the vehicle during five (5) service appointments and has acknowledged they are aware of the uncontrolled power, or acceleration, fluctuations. They have attempted to repair the vehicle using M-B advice; without success. M-B representatives have acknowledged this condition exists as well; but, that it is not a "warrantable defect." This "surging" has further developed into "bucking" on several occcasions causing loss of control of the vehicle. This condition appears to be similar to other complaints filed with the NHTSA regarding the E320 where the torque converter lock up is described. I do believe it is a safety hazard due to the inability to control the power / speed fluctuations of the vehicle.
- Plano, TX, USA
Vehicle lunges forward and slows unexpectedly. Upon acceleration will jerk back and forth as it is about to stall.
- Conyers, GA, USA
Throttle control failure causing exactly a 20 second delay before the car would actually accelerate after pressing the accelerator. This caused me to be in nearly 3 accidents, because the car did not move when I was in the middle of an intersection and pulling out of a parking spot, cars were coming, but I could not move forward, until after the 20 second acceleration delay. When I turned the car into parkplace Mercedes, the invoice showed that they had to replace my ignition system as well as the throttle control system.
- Dallas, TX, USA
- Oakland Gardens, NY, USA