10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 16,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was parking my vehicle (2003 Mercedes E 320) between 2 cars in a parking lot. The vehicle was already on the parking spot (after making a right turn to enter the spot... while the feet were on the break pedal) when there was a sudden un-intended acceleration that made the vehicle race off and hit the concrete wall about two feet in front of the vehicle. The vehicle sustained considerable damage to the front bumper, hood, head lights. The front doors were jammed causing the driver to use the passenger doors for exiting the vehicle. There was burning smell (but no smoke) in the car soon after the impact. The airbag did not deploy causing the driver hit the steering wheel. As a result the driver suffered severe neck, chest and abdominal pain. There was a recall on the braking system of this model in 2004. This as addressed by the dealer (rallye morors, roslyn, NY).
- Oakland Gardens, NY, USA
The vehicle's air bags did not deploy properly upon impact. On Aug 2004 the consumer was involved in an auto accident and the vehicle slid under the rear of a Ford Excursion. The consumers stomach hit the steering wheel branding her stomach with the Mercedes emblem scalding her left arm. The consumer had to get assistance getting out of the seat belt. Reported problem with the SRS system in Dec 2002. Airbag did not deploy.
- Chicago, IL, USA
- Elm City , NC, USA