To Whom It May Concern, I took my 2004 Mercedes-Benz into the Stevens Creek location located in San Jose, CA 95129 to have the sliding roof bonding recall fixed on December 24, 2024. I have attached the repair invoice to this complaint. It has now been almost two full months and I am still being blocked from updating my vehicle registration because my vehicle needs to complete an Official Brake and Light Adjustment Certification. However, the recall vin lookup page (https://vinrcl.safercar.gov/vin/) has been showing my recall as incomplete for almost two full months now. The mechanic that performs the Brake and Light inspection says the vehicle will fail the test until the recall vin lookup page displays a 0 for my vehicle. Once again, this issue is preventing me from updating my vehicle registration until the recall vin lookup page shows the successful completion of the vehicle recall performed on December 24, 2024 at Mercedes-Benz of Stevens Creek. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Jose, CA, USA

The sunroof has a recall due to the fact that it has a bad seal, which could fly off due to this issue. I know the seal is bad because the whole roof leaked a few years ago and fried all the electronic; e.g. lights, sunroof controls, trunk light controls, side door controls. I went to the dealership and they said they would not fix it because they could not open the sunroof to see the manufacturer date on it.

- Rockville, MD, USA

The TRUNK will not open. It is supposed to open by pressing the button on the key fob or taking the thin key out of the key fob and manually open the truck with the keyed lock. Neither method works. There is absolutely no way to open the trunk otherwise (i.e. inside button or lever). When the key fob button and the thin key do not work there is absolutely no way to open the truck. There is no way to access the lock from the trunk lid rear and there is no way to access the trunk from behind the back seat cushions. It is a very bad situation and dangerous.

- Palm Desert, CA, USA

The rear passenger side inside door handle will not open the door. This is an unacceptable safety hazard.

- Roswell, GA, USA

The error light stating brake failure pull off road came on the pedal was very soft and went to the floor I was on a busy street at the time and almost hit a individual ! I was fortunately able to stop the vehicle! I have read since on line that the sbc unit had a recall but we were not privy to this information and now see that it was only for ten years. Why would the NHTSA put a year end on such a unit that could be something that could cause an accident and possible taking of lives?

- Easton, MD, USA

Contact stated when stepping on the accelerator pedal the vehicle will not accelerate. This caused a safety concern because while merging into traffic the vehicle failed to accelerate. This only occurred when the vehicle is stopped or was close to stopping. The majority of the time it happened when the vehicle was started up. There was no indication as to when this will occur. It happened approximately 30 times. The service dealer attempted to repair the vehicle once, but because it happened periodically they could not duplicate the problem. The manufacturer refused to service the vehicle. Consumer felt the problem with the vehicle could be the drive- by -wire or computer system. The right rear brake locked up while the consumer was making a right turn. This occurred after the brake had been reprogrammed. On cold morning the gps did not work properly. The leather on the driver's side air bag was peeling. The tire pressure monitoring system had to be reprogrammed. The front wheel bearing had play in it. The rear alignment was off slightly which caused the vehicle to shimmy while driving above 62 mph. On August 22, 2005 while driving a loaner Mercedes Benz E350 from the dealer the consumer experienced the same intermittent hesitation on acceleration as he had with his own 2004 E350. The consumer believes this hesitation problem is not isolated to vehicle.

- Saline, MI, USA