10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
56,856 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Mar 022018

E320

  • 12,300 miles
Car shut off randomly by going safe mode while driving, constant break warning in bright red " break visit workshop" I went to multiple shops and a consistent electrical issue but, problem to be determined, car has been checked multiple times before I purchased it from the used car dealer with the SRS light on, I did not know what it was. The car has had the alternator replaced 3 times, both batteries twice, one short was found in faulty wiring harness in truck being pinched. The dealer would deny sbc unit recall every time I called fletcher jones, and only gave me the option to pay them for a diagnosis and then they will determine if its faulty instead of my life being risked as well as those around me I finally tracked down the number for corporate and I got conformation from Mercedes corporate say my VIN was included in the list. The car would leave me without breaks, power steering multiple times and always without notice occurring mostly on the freeway. The sbc unit was eventually replaced by a supposed authorized shop and I still have not received any reimbursement and then the same problems occurred shortly after the repair. The electrical issue had drained the batteries yet again so the car was garaged at my parents where it eventually caught fire in that location which makes this whole ordeal even more outrageous due to Mercedes major lack of concern with this and they still want me to pay them to fix it before they will even decide to do anything. I have many different quarterly report print outs as well, out of the 100S of 1000S documented to possible 2 million total faulty cars, my car had almost all of different safety issues reported. Bought car @ 73K mi, caught fire, blew hole in manifold @ 123K, just isn't right, seems they are trying to cover up true amount of faulty cars in us by asking confidentiality by NHTSA granted blacked files illegible

- Temecula, CA, USA

problem #8

Sep 092018

E320

  • 123,000 miles
Battery light came on so it was charged then reconnected, everything good, turn key to on position everything good, turn key to start and bang! loud bang and white smoke everywhere, engine continued to smoke for several minutes after explosion, hole in front of engine

- Temecula Ca, CA, USA

problem #7

May 052018

E320

  • 0 miles
Secondary air injection system.....fail evaporative emission system vent control circuit.......fail

- Elmont, NY, USA

problem #6

Nov 072006

E320 6-cyl

  • 20,000 miles
Was driving on the highway and the car lost power. Took it in to the dealer and I was told that the problem cannot be duplicated. The car was in several times for repairs without success. Changed the egr valve to no avail. When the car looses power I have to restart it, and then is fine for a while. Bought the car new an sill have it.

- Valparaiso, IN, USA

problem #5

Jun 092014

E320 6-cyl

  • 100,000 miles
The engine shut down by itself. I tried to restart, but it did not. However, it would start again, after 5 minutes. These events have happened several times; it became dangerous. Engine problems due to crankshaft position sensor failure.

- Orlando, FL, USA

problem #4

Apr 232014

E320

  • 87,000 miles
With engine running and car stopped and idling car engine died and would not restart for 20 minutes.

- Downingtown, PA, USA

problem #3

Sep 272013

E320 6-cyl

  • 106,000 miles
Slowing down for light and car tries to stall. After getting it home and in the garage, noticed strong gas smell. Took to shop and guy said gas leak from top of tank. Read about lots of complaints about this issue with other people with E320's.

- Clayton , NC, USA

problem #2

Mar 312009

E320 6-cyl

  • miles
The contact owns a 2005 Mercedes Benz E320. The contact stated the engine failed to operate at startup. The vehicle was towed to an authorized dealer for diagnosis. The failure recurred several times and the vehicle was taken to the dealer for each failure. The dealer was unable to locate the defect each time. The manufacturer was notified of the problem. The approximate failure mileage was unavailable. Updated 12/26/13 the consumer stated the vehicle can not be driven, because the check engine light is on, and the vehicle is leaking large amounts of oil. The motor mounts, transmission mounts, thrust arms, bearings and bushings were all replaced. The consumer stated the vehicle would lock on its own, after she un-locked it. The incidents happened several times. Also, there was an unusual sound coming from the vehicle, when it was stationary. Updated 02/05/14

- Burbank, CA, USA

problem #1

Jan 312012

E320 6-cyl

  • 63,400 miles
The contact owns a 2005 Mercedes Benz E320. The contact stated after refueling, a strong odor of would emit outside of the vehicle without any sign of fuel leakage on the ground. On a separate occasion when driving the engine warning indicator illuminated continuously on the instrument panel. The vehicle was taken to an independent mechanic who stated the fuel tank and fuel pump would need to be replaced. There was currently an open investigation under NHTSA action number PE12001 (fuel system, gasoline: Delivery: Fuel pump, fuel system, gasoline: Storage: Tank assembly). The vehicle had not been repaired. The authorized dealer and manufacturer were notified of the defect. The failure mileage was 63,400. Updated 05/02/12 the consumer stated the dealer denied problem. Updated 05/12/2012 updated 10/12/12

- La Quinta , CA, USA