10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
118,165 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jul 062020

E320 6-cyl Diesel

  • 126,240 miles
SRS warning light on. Replaced seat control a 211 870 05 26. No help. Service technician could not find the problem. Service decided to replace entire seat frame at a cost in excess of $2,800 including parts and labor. SRS code was identified when the car was stationary and just started in enclosed parking space with door open.

- Forestburg, TX, USA

problem #16

Aug 152018

E320

  • miles
Takata recall: The SRS light in my vehicle has been on for a while. It just happened overnight without any reason. My concern is what would happen if I got into an accident, would the air bags still work. I'm wondering if this issue comes from the manufacture because I have heard of some of the Benz from this year with the same issue

- Kissimmee, FL, USA

problem #15

Apr 282019

E320

  • 309,015 miles
Car was elevated on a 2 post car lift and we were working on the underside of the body. 2 sharp blows were struck on a bolt head on the underside of the car with a hammer in an effort to loosen the bolt. After the second blow, the drivers side side airbags deployed. The car was stationary, the transmission was in neutral and the ignition key was turned to the accessory position.

- Gainesville, VA, USA

problem #14

Feb 232019

E320

  • miles
Takata recall. The contact owns a 2005 Mercedes-Benz E320. While the contact was driving at a low rate of speed, another vehicle switched lanes into the path of the contact's vehicle. The contact swerved to the right and crashed into a curb to avoid the other vehicle. Some of the air bags deployed. Smoke appeared inside and outside the front passenger side of the vehicle. There were no injuries. The insurance company towed the vehicle to a facility. A police report was not filed. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was not available.

- Dallas, TX, USA

problem #13

May 012017

E320

  • 82,000 miles
The contact owns a 2005 Mercedes-Benz E320. When the vehicle was started, the front passenger air bag warning chime was audible. The contact stated that the warning chime continued until the seat belt was secured even though there was no passenger seated in the front passenger seat. The vehicle was not taken to be diagnosed. Mercedes-Benz of florence (2199 david H mcleod blvd, florence, SC 29501, (843) 410-5188) stated that the vehicle needed to be diagnosed, but declined to do so. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.

- Darlington, SC, USA

problem #12

Mar 042017

E320

  • 1,137,872 miles
Purchase this car in February 2017 smells like gas is seeping out from somewhere. Stopped in the middle of highway. Now having problems with starting car and airbag suspension light is on.

- Dallas, TX, USA

problem #11

Sep 062016

E320 6-cyl

  • miles
The driver of the Mercedes was traveling East on interstate 80 in a rural area of California. The driver claims to have fallen asleep while driving the vehicle and allowed the vehicle to leave the South side of the freeway while traversing a left curve in the roadway. The vehicle launched off a slight downhill embankment South of the roadway and the vehicle traversed an undulated vegetative area prior to striking a large diameter tree with the front of the vehicle. The impact was right of the center of the front of the vehicle. The driver and front passenger were wearing their type-2 safety belts. After striking the tree, the vehicle overturned onto its left side and came to rest on its roof. The driver front and side-curtain airbags deployed as did the front passenger side-curtain airbag. The front passenger front airbag did not deploy. Both occupants sustained major injuries as a result of the collision. The investigating chp officer observed that the front passenger front airbag did not deploy and requested an evaluation of the system due to a perceived potential SRS system failure. Chp multidisciplinary accident investigation team (mait) evaluated the system (see included mait investigation).

- Sacramento, CA, USA

problem #10

Oct 202006

E320

  • 68,000 miles
The contact owns a 2005 Mercedes Benz E320. The contact stated that the fuel gauge and the speedometer gauge displayed inaccurate readings on the instrument panel. The vehicle was not included in NHTSA campaign number: 08V303000 (electrical system). The dealer did not recode the scn, but rather emptied the fuel tank and replaced the fuel and the fuel lever sensor. The failure recurred intermittently. The vehicle was also not included in NHTSA action number: EA13003 (fuel system, gasoline). The contact reported the safety concern with the air bag sensor, which was not included in PE: 10017 (air bags and electrical system). The vehicle was taken to an authorized dealer more than twice, but the failures persist. The manufacturer was notified of the failures. The approximate failure mileage was 68,000.

- Burbank, CA, USA

problem #9

Sep 122012

E320 6-cyl

  • 75,113 miles
Cable harness and connectors in steering column airbag, poor connection from using steering wheel. Engine and transmission mounts disintegrated and needed to be replaced. Front thrust arms with bushings had torn boots and needed to be replaced. Crankshaft sensor was faulty and needed to be replaced. Transmission data link connector was faulty and needed to be replaced.

- Los Alamitos, CA, USA

problem #8

Mar 062011

E320

  • miles
I was driving a 2005 E320 Mercedes and had another vehicle passes the stop sign and we had a car accident. None of the airbags in my vehicle deplored and I was injured.

- Staten Island, NY, USA

problem #7

Jul 122010

E320

  • 51,000 miles
2005 Mercedes E320 steering column wiring failure ( 'clock spring" & steering wiring module & SRS air bag "failure). Partial repair corrected loss of turn signals, horn and speedometer at a cost to me ( owner of $749.). one day later SRS (air bag fail indicator) came on again. Back to dealer who said a wiring harness in the steering column is also bad & needs to be replaced at an additional fee of $516. But that they would do repair for $429. "?? did not affect repair yet. Just noticed defect investigation?? what should I do ?" (failure light for SRS is still on etc.). can I recover (past $749) and future? ($516 / $429) costs"?"

- Kennett Square, PA, USA

problem #6

Jul 172010

E320

  • 45,000 miles
SRS malfunction light goes on.

- Vancouver, 00, USA

problem #5

Mar 152010

E320

  • 30,000 miles
"airbag failure" the SRS light came on my 2005 Mercedes E320 cdi. I paid the dealer $100+ to pull the codes and it was the airbag connector in the steering column. Since I work on the car myself and it was just out of out of warranty (30,000 miles but 4 years and a couple of months). I bought another connector and replaced it myself. I have a 1992 Mercedes and it has gold pins on the airbag circuit whereas this 'new' car has grey 'zinc' pins.

- Fort Mill, SC, USA

problem #4

Sep 192009

E320

  • 50,485 miles
SRS indicator lamp on. The SRS light is illuminated and dash display reports complete failure of all SRS systems. Error code 9103, defective connector and wire, airbag line to steering column, caused entire SRS shutdown.

- Alpharetta, GA, USA

problem #3

Jul 172006

E320 6-cyl

  • Automatic transmission
  • 16,835 miles
SRS (passive restraint system) failure. Warning light came on while driving car with message the SRS had malfunctioned which could cause airbags to not deploy. Took car to dealer who verified complaint. This is the third time in six months that the system has failed. Dealer performed the exact same service as they did on the second failure (6/29/06). They rewired the passive restraint system per instructions from Mercedes technical assistance.

- Gardner, KS, USA

problem #2

Feb 202006

E320 6-cyl

  • Automatic transmission
  • 16,050 miles
SRS light on - message on dash that SRS has malfunctioned. Took car to dealer on 2/20/06 and was told I could wait for car. As it turned out I did not get my car back until 6pm on 2/22/06. Per dealer's repair invoice...check codes and evaluate. Check actual values and check dtb. Perform repairs, replace wiring to steering wheel control module. On 06/29/06 SRS light on again with malfunction message. Took to dealer and advised same problem as on 2/20/06. Car is at dealer awaiting repair and has been promised for today, 6/30/06.

- Gardner, KS, USA

problem #1

Jul 242004

E320 4-cyl

  • Automatic transmission
  • 1,200 miles
SRS (passive restraint system failure) warning lamp came on while driving the vehicle. The vehicle (2005 Mercedes Benz C230 sport sedan) was taken to the dealer as directed by the owner's manual. Vehicle has been at the dealer for repairs since 7/26/04. On 8/17/04 the vehicle was still not repaired. The service manager told me that there are over twenty (20) vehicles with the same failure awaiting parts. Service manager told me that the car is unsafe to drive until repaired and would not let me take the car from the repair facility.

- Upland, CA, USA