10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
62,696 miles

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problem #2

Apr 302015

E350

  • 115,393 miles
I am a disabled veteran and on April 30, 2015 my car smelled like gas. Mercedes Benz usa said to take it to nearest dealer atlanta classic cars in gwinnett county, ga. The problem: Leaking fuel tank, it took 120 days to replace the tank. The car still smells like gas, the dealership recommended replace the seat cushions, and the felt. Both are wet from gas, and has gas vapors on it. The technician showed me how to lift up the seats, and I took pictures of the wet seat cushions, and the wet felt. The dealership wants to charge me $565. My complaint is that I should not have to pay for a problem that I did not cause; this was caused by a leaking fuel tank. My throat burns from the gas smells, my eyes water, and I'm getting headaches. Part of my disability is asthma and the fumes in this car exacerbates the asthma. I called Mercedes Benz usa and they said unfortunately they covered just the part! this is horrible, and dangerous to ride around with wet seat cushions with gas on them. I cant believe Mercedes is not standing behind their product. This is a firetrap and they should be responsible for replacing the seat cushions and felt at no cost to me the consumer!

- Loganville, GA, USA

problem #1

Sep 062006

E350 6-cyl

  • Automatic transmission
  • 10,000 miles
The contact owns a 2006 Mercedes Benz E350 wagon. Whenever the contact places the vehicle into wagon mode, she is unable to adjust the passenger seat in order to allow a passenger to safely travel in the vehicle. The dealer stated that the vehicle was manufactured in that particular manner. The issue was noticed ever since the vehicle was purchased. The current mileage was 18,000 and failure mileage was 10,000. Updated 07/28/09 the consumer stated the passenger seat would not adjust. It positioned the passenger to close to the air bag and windshield. Updated 07/30/09.

- New Orleans, LA, USA