3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,640 miles
About These NHTSA Complaints:
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When accelerating from a stop light, the car would not shift gears automatically. The car seems to be stuck in 1st gear or neutral as I could not get past 20mph without maxing out my RPM's. I had to drive 3 miles going 20mph to get somewhere so I could get towed. After towed to the dealership, they could not replicate the situation. This has happened twice within a week's time. This is a Mercedes 2007 E350. I have seen other posts about this exact same thing with no solution. The dealership said to pull over and restart the car. What!!! what kind of fix is that? I do that to my home pc...I shouldn't have to do that for my car! I bought this car less than 30 days ago...and the dealership doesn't seem to want any part of it. I haven't even made the first payment or received my permanent tags yet.
- Durham, NC, USA
The contact owns a 2007 Mercedes Benz E350. While driving 20 mph with the gear indicator in drive, the vehicle was moving as if it was in low gear. The contact shut off engine in order to reset the gears. The dealer repaired the electric hydraulic control unit and 10 minor parts in the transmission. When the failure recurred, the dealer was unable to diagnose or duplicate the failure. The failure has occurred 2 times. The manufacturer was contacted and didn't provide a solution to the failure. The failure mileage was 29,700 and the current mileage was 30,100.
- Greenacres, FL, USA
No warning of any kind, nor any event of any kind. One minute, everything is fine. The next, the transmission fails. Transmission failure has happened 3 times in the past 10 months. Car is a 2007 Mercedes. On all 3 occasions, I was driving on multiple lane interstate. One 2 of the incidents, the car suddenly went out of the drive gear into what felt like neutral. It stayed there for 10 or 15 seconds and then resumed in drive on it's own. Possible consequences of very serious accident. On the 3rd incident, I was at a stoplight and when starting on the green light, the car would not come out of 1st gear. Just dropped car off today for this and don't know results yet. What was done to correct: On both of the first 2 occasions, software was updated. There were other things done which bizarrely somehow relate to the transmission. I have no parts. I believe I do have the service sheet from both of the earlier incidents.
- Birmingham, AL, USA
The contact owns a 2007 Mercedes Benz E350. When attempting to drive the vehicle, it seems as if the transmission does not engage into the proper gear. As a result, the contact is unable to drive the vehicle. When the failure occurs, she usually hears a loud winding noise. She took the vehicle to the dealer on four occasions and they reprogrammed the PCM and added transmission fluid. All the repairs have not sufficiently corrected the failure. The contact is currently waiting for a response from the manufacturer. The failure mileage was 600 and current mileage was 8,416. Updated 02/05/09 the transmission jerked into gear at times and other times it would not shift. Updated 02/06/09.
- Palos Verdis Estate, CA, USA
- Kensington, MD, USA